Forum Discussion

Switcho's avatar
Switcho
Level 4
13 years ago

No drives are available!

Hi all,   One of the strangest issues i face with Netbackup, we have a Veritas Netbakup 7.1 one master server with windows 2003 standard edition 32-bit with SP2 media server with windows 20...
7.1.x and Earlier
Backup and Recovery
NetBackup
  • Mark_Solutions's avatar
    Mark_Solutions
    13 years ago

    A couple of things to check:

    1. Use robtest to make sure that there are no tapes left in the drives whcih could prevent the mounts (although i would normally expect the drives to be down in that case) - if there are tapes use robtest to move them back to their original slot and then do a reset on the drives.

    2. It may be a resource allocation issue so from the Master Run:

    <install_path>\veritas\netbackup\bin\admincmd\nbrbutil" -resetMediaServer <mediaserversname>

    Do this for each media server to reset all of its drive alocations

Mark_Solutions's avatar
Mark_Solutions
Level 6
13 years ago

A couple of things to check:

1. Use robtest to make sure that there are no tapes left in the drives whcih could prevent the mounts (although i would normally expect the drives to be down in that case) - if there are tapes use robtest to move them back to their original slot and then do a reset on the drives.

2. It may be a resource allocation issue so from the Master Run:

<install_path>\veritas\netbackup\bin\admincmd\nbrbutil" -resetMediaServer <mediaserversname>

Do this for each media server to reset all of its drive alocations