Forum Discussion

andrich's avatar
andrich
Level 4
12 years ago

Robot failure

Hello everybody One of my robots has failed and now I want to move the LTO tapes to another robot. When I try to run a Inventory or a Eject in the broken robot, I got the message: Unable to sen...
Backing Up
Backup and Recovery
NetBackup
  • thesanman's avatar
    thesanman
    12 years ago

    Because your are getting duplicate media it seems you already have the correct barcode rules in place. 

    The issue is that NetBackup already knows about you media and in which library/robot it is; this is why you are getting the duplicate media error.

    You need to move the affected tapes to "standalone" from within Netbackup; using the Java gui find the Volume Group they are in (typically TLD someing); right click on the volume group and "move"; this produces a box with "standalone" ticked. Ok that and all the tapes are move to "--" group; then you can inventory your new robot with your old tapes in it as you did before and they'll be moved to existing or new volumes group based on the new robot number; TLD and HCART type.

    I would use "preview changes" the first time around to check it's doing the right thing.

mph999's avatar
mph999
Level 6
12 years ago

You need to set the new robot to display the same characters in the barcode as. the old robot. if you look in the gui you will see your media, and you will see the barcode for each media , take note of which charters are displayed in the gui, compared to what the actual pyhsical label shows. next put this tape in the new library, run robtest and run the command s s Look for the tape and you will see the barcode contains either more or less characters than the barcode displayed for the tape in the gui. You need to change the library setting to display the same characters, so it matches the barcode format in the gui. Next, ensure the media id generation rule and barcode rules are set the same as the old library. It should then work correctly. Martin