SC=58, Cannot Connect to client

Question

Client: Windows 2008 R2, Netbackup 7.1..This is a new client..never&nbsp;backed up before&nbsp;
Master/Media: Solaris 10, Netbackup 7.1
&nbsp;
From Master Server,
1) bptestbpcd -client sestwss52 -verbose -debug
11:25:49.894 [17819] &lt;2&gt; bptestbpcd: VERBOSE = 0
11:25:49.900 [17819] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
11:25:49.900 [17819] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: /usr/openv/var/host_cache/176/def58376+0,1,50,0,2,0+sestwss52.txt
11:25:49.922 [17819] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
11:25:49.922 [17819] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: /usr/openv/var/host_cache/176/def58376+veritas_pbx,1,4,2,2,0+sestwss52.txt
11:25:49.933 [17819] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
11:25:49.933 [17819] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: /usr/openv/var/host_cache/09f/db80789f+0,1,50,0,2,0+10.104.155.81.txt
11:25:49.954 [17819] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
11:25:49.954 [17819] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: /usr/openv/var/host_cache/176/def58376+vnetd,1,4,2,2,0+sestwss52.txt
11:25:49.966 [17819] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
11:25:49.967 [17819] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: /usr/openv/var/host_cache/176/def58376+bpcd,1,4,2,2,0+sestwss52.txt
11:25:50.892 [17819] &lt;2&gt; vnet_pbxConnect: pbxConnectEx Succeeded
11:25:50.894 [17819] &lt;2&gt; logconnections: BPCD CONNECT FROM 10.105.9.40.39030 TO 10.104.155.81.1556 fd = 4
11:25:50.896 [17819] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
11:25:50.897 [17819] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: /usr/openv/var/host_cache/09f/db80789f+veritas_pbx,1,4,2,2,0+10.104.155.81.txt
11:25:50.909 [17819] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
11:25:50.909 [17819] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: /usr/openv/var/host_cache/09f/db80789f+vnetd,1,4,2,2,0+10.104.155.81.txt
11:25:50.971 [17819] &lt;2&gt; vnet_pbxConnect: pbxConnectEx Succeeded
11:25:52.284 [17819] &lt;2&gt; do_pbx_service: ../../libvlibs/vnet_connect.c.1776: 0: via PBX: VNETD CONNECT FROM 10.105.9.40.39079 TO 10.104.155.81.1556 fd = 5
11:25:52.296 [17819] &lt;2&gt; vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.445: 0: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a
11:25:52.612 [17819] &lt;2&gt; vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.462: 0: ipc_string: 49725
1 1 1
10.105.9.40:39030 -&gt; 10.104.155.81:1556
10.105.9.40:39079 -&gt; 10.104.155.81:1556
11:25:53.328 [17819] &lt;2&gt; bpcr_get_peername_rqst: Server peername length = 9
11:25:53.567 [17819] &lt;2&gt; bpcr_get_hostname_rqst: Server hostname length = 9
11:25:53.687 [17819] &lt;2&gt; bpcr_get_clientname_rqst: Server client name length = 9
11:25:53.808 [17819] &lt;2&gt; bpcr_get_version_rqst: bpcd version: 07100000
11:25:53.927 [17819] &lt;2&gt; bpcr_get_platform_rqst: Server client platform length = 7
11:25:54.047 [17819] &lt;2&gt; bpcr_get_version_rqst: bpcd version: 07100000
11:25:54.118 [17819] &lt;2&gt; bpcr_patch_version_rqst: theRest == &gt; &lt;
11:25:54.168 [17819] &lt;2&gt; bpcr_get_version_rqst: bpcd version: 07100000
11:25:54.188 [17819] &lt;2&gt; bpcr_patch_version_rqst: theRest == &gt; &lt;
11:25:54.287 [17819] &lt;2&gt; bpcr_get_version_rqst: bpcd version: 07100000
PEER_NAME = trfnbu001
HOST_NAME = SESTWSS52
CLIENT_NAME = SESTWSS52
VERSION = 0x07100000
PLATFORM = win_x64
PATCH_VERSION = 7.1.0.0
SERVER_PATCH_VERSION = 7.1.0.0
MASTER_SERVER = trfnbu001
EMM_SERVER = trfnbu001
11:25:54.416 [17819] &lt;2&gt; vnet_pbxConnect: pbxConnectEx Succeeded
11:25:54.483 [17819] &lt;2&gt; do_pbx_service: ../../libvlibs/vnet_connect.c.1776: 0: via PBX: VNETD CONNECT FROM 10.105.9.40.39260 TO 10.104.155.81.1556 fd = 6
11:25:54.483 [17819] &lt;2&gt; vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.445: 0: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a
11:25:54.733 [17819] &lt;2&gt; vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.462: 0: ipc_string: 49728
10.105.9.40:39260 -&gt; 10.104.155.81:1556
&lt;2&gt;bptestbpcd: EXIT status = 0
11:25:54.871 [17819] &lt;2&gt; bptestbpcd: EXIT status = 0
&nbsp;
2) bpclntcmd -hn sestwss52
host sestwss52: sestwss52.prd1.prdroot.net at 10.104.155.81
aliases:&nbsp;&nbsp;&nbsp;&nbsp; sestwss52.prd1.prdroot.net&nbsp;&nbsp;&nbsp;&nbsp; sestwss52&nbsp;&nbsp;&nbsp;&nbsp; 10.104.155.81
&nbsp;
bpclntcmd -ip 10.104.155.81
host 10.104.155.81: sestwss52.prd1.prdroot.net at 10.104.155.81
aliases: &nbsp;&nbsp;&nbsp;&nbsp;sestwss52.prd1.prdroot.net&nbsp;&nbsp;&nbsp;&nbsp; 10.104.155.81
&nbsp;
3) nslookup sestwss52
Server:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10.105.14.3
Address:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10.105.14.3#53
&nbsp;
Name:&nbsp;&nbsp; sestwss52.prd1.prdroot.net
Address: 10.104.155.81
&nbsp;
nslookup 10.104.155.81
Server:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10.105.14.3
Address:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;10.105.14.3#53
&nbsp;
81.155.104.10.in-addr.arpa&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; name = sestwss52.prd1.prdroot.net.
&nbsp;
4) Able to telnet from master to client on both vnetd and bpcd
From Client:
&nbsp;
C:\Program Files\VERITAS\NetBackup\bin&gt;bpclntcmd -pn
expecting response from server trfnbu001
sestwss52.prd1.prdroot.net SESTWSS52 10.104.155.81 54600
&nbsp;
C:\Program Files\VERITAS\NetBackup\bin&gt;bpclntcmd -self
gethostname() returned: SESTWSS52
host SESTWSS52: SESTWSS52.atlantica.se at 10.104.155.81
host SESTWSS52: SESTWSS52.atlantica.se at ::1
aliases:&nbsp;&nbsp;&nbsp;&nbsp; SESTWSS52.atlantica.se&nbsp;&nbsp;&nbsp;&nbsp; SESTWSS52&nbsp;&nbsp;&nbsp;&nbsp; ::1&nbsp;&nbsp;&nbsp;&nbsp; 10.104.155.81
&nbsp;
C:\Program Files\VERITAS\NetBackup\bin&gt;bpclntcmd -hn trfnbu001
host trfnbu001: trfnbu001 at 10.105.9.40
aliases:&nbsp;&nbsp;&nbsp;&nbsp; trfnbu001&nbsp;&nbsp;&nbsp;&nbsp; 10.105.9.40
&nbsp;
C:\Program Files\VERITAS\NetBackup\bin&gt;bpclntcmd -ip 10.105.9.40
host 10.105.9.40: trfnbu001 at 10.105.9.40
aliases:&nbsp;&nbsp;&nbsp;&nbsp; trfnbu001&nbsp;&nbsp;&nbsp;&nbsp; 10.105.9.40
&nbsp;
C:\Program Files\VERITAS\NetBackup\bin&gt;bpclntcmd -hn tvgnburtv002
host tvgnburtv002: tvgnburtv002 at 10.104.155.252
&nbsp;
C:\Program Files\VERITAS\NetBackup\bin&gt;netstat -an|find "13724"
&nbsp; TCP&nbsp;&nbsp;&nbsp; 0.0.0.0:13724&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0.0.0.0:0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LISTENING
&nbsp;
C:\Program Files\VERITAS\NetBackup\bin&gt;netstat -an|find "13782"
&nbsp; TCP&nbsp;&nbsp;&nbsp; 0.0.0.0:13782&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0.0.0.0:0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;LISTENING
aliases:&nbsp;&nbsp;&nbsp;&nbsp; tvgnburtv002&nbsp;&nbsp;&nbsp;&nbsp; 10.104.155.252
&nbsp;
C:\Program Files\VERITAS\NetBackup\bin&gt;bpclntcmd -ip 10.104.155.252
host 10.104.155.252: tvgnburtv002 at 10.104.155.252
aliases:&nbsp;&nbsp;&nbsp;&nbsp; tvgnburtv002&nbsp;&nbsp;&nbsp;&nbsp; 10.104.155.252
Below are thr bpcd logs:
10:20:42.778 [2784.2788] &lt;2&gt; vnet_pbxAcceptSocket: Accepted sock[528] from 10.105.9.40:62991
10:20:42.779 [2784.2788] &lt;2&gt; bpcd main: accept sock = 528
10:20:43.150 [479772.469296] &lt;2&gt; setup_debug_log: switched debug log file for bpcd
10:20:43.151 [479772.469296] &lt;2&gt; bpcd main: VERBOSE = 0
10:20:43.151 [479772.469296] &lt;2&gt; logparams: C:\Program Files\VERITAS\NetBackup\bin\bpcd.exe -standalone
10:20:43.152 [479772.469296] &lt;2&gt; process_requests: offset to GMT -3600
10:20:43.158 [479772.469296] &lt;2&gt; logconnections: BPCD ACCEPT FROM 10.105.9.40.62991 TO 10.104.155.81.1556 fd = 528
10:20:43.158 [479772.469296] &lt;2&gt; process_requests: setup_sockopts complete
10:20:43.165 [479772.469296] &lt;2&gt; bpcd peer_hostname: Connection from host trfnbu001 (10.105.9.40) port 62991
10:20:43.165 [479772.469296] &lt;2&gt; bpcd valid_server: comparing trfnbu001 and trfnbu001
10:20:43.165 [479772.469296] &lt;4&gt; bpcd valid_server: hostname comparison succeeded
10:20:43.168 [479772.469296] &lt;2&gt; process_requests: output socket port number = 1
10:20:43.305 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
10:20:43.305 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+bprd,1,1,0,1,0+.txt
10:20:43.308 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
10:20:43.308 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+bpdbm,1,1,0,1,0+.txt
10:20:43.311 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
10:20:43.311 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+vmd,1,1,0,1,0+.txt
10:20:43.314 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
10:20:43.314 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+tldcd,1,1,0,1,0+.txt
10:20:43.318 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
10:20:43.318 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+tl8cd,1,1,0,1,0+.txt
10:20:43.320 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
10:20:43.320 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+tlhcd,1,1,0,1,0+.txt
10:20:43.323 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
10:20:43.323 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+tl4d,1,1,0,1,0+.txt
10:20:43.326 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
10:20:43.326 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+tlmd,1,1,0,1,0+.txt
10:20:43.328 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
10:20:43.328 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+tshd,1,1,0,1,0+.txt
10:20:43.331 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
10:20:43.331 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+acsd,1,1,0,1,0+.txt
10:20:43.334 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
10:20:43.334 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+bpjobd,1,1,0,1,0+.txt
10:20:43.336 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
10:20:43.336 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+testdaemon,1,1,0,1,0+.txt
10:20:43.338 [479772.469296] &lt;2&gt; vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2474: 0: vnet_cached_getaddrinfo failed: 6 0x00000006
10:20:43.338 [479772.469296] &lt;2&gt; vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2475: 0: vnet_cached_getaddrinfo failed ret: 10109 0x0000277d
10:20:43.338 [479772.469296] &lt;2&gt; vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2476: 0: vnet_cached_getaddrinfo failed service: testdaemon
10:20:43.338 [479772.469296] &lt;2&gt; is_pbxable_server: ../../libvlibs/vnet_connect.c.1827: 0: vnet_cached_get_service_port() failed: 6 0x00000006
10:20:43.338 [479772.469296] &lt;2&gt; is_pbxable_server: ../../libvlibs/vnet_connect.c.1828: 0: service: 62550
10:20:43.338 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
10:20:43.338 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\14f\6cf9fd4f+62550,1,0,2,1,0+127.0.0.1.txt
10:20:43.367 [479772.469296] &lt;2&gt; process_requests: Duplicated vnetd socket on stderr
10:20:43.367 [479772.469296] &lt;2&gt; process_requests: &lt;---- NetBackup 7.1 0 ------------initiated
10:20:43.367 [479772.469296] &lt;2&gt; process_requests: VERBOSE = 0
10:20:43.367 [479772.469296] &lt;2&gt; process_requests: Not using VxSS authentication with trfnbu001
10:20:43.408 [479772.469296] &lt;2&gt; process_requests: BPCD_GET_STDOUT_SOCKET_RQST
10:20:43.408 [479772.469296] &lt;2&gt; process_requests: socket port number = 1
10:20:43.840 [479772.469296] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1476: 0: in failed cache: 10109 0x0000277d
10:20:43.840 [479772.469296] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1477: 0: in failed cache name: NULL
10:20:43.840 [479772.469296] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1478: 0: in failed cache service: testdaemon
10:20:43.840 [479772.469296] &lt;2&gt; vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2474: 0: vnet_cached_getaddrinfo failed: 6 0x00000006
10:20:43.840 [479772.469296] &lt;2&gt; vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2475: 0: vnet_cached_getaddrinfo failed ret: 10109 0x0000277d
10:20:43.840 [479772.469296] &lt;2&gt; vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2476: 0: vnet_cached_getaddrinfo failed service: testdaemon
10:20:43.840 [479772.469296] &lt;2&gt; is_pbxable_server: ../../libvlibs/vnet_connect.c.1827: 0: vnet_cached_get_service_port() failed: 6 0x00000006
10:20:43.840 [479772.469296] &lt;2&gt; is_pbxable_server: ../../libvlibs/vnet_connect.c.1828: 0: service: 62553
10:20:43.841 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
10:20:43.841 [479772.469296] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\14f\6cf9fd4f+62553,1,0,2,1,0+127.0.0.1.txt
10:20:43.867 [479772.469296] &lt;2&gt; process_requests: Connected on output socket
10:20:43.867 [479772.469296] &lt;2&gt; process_requests: Skipping shutdown of send side of stdout.
10:20:43.867 [479772.469296] &lt;2&gt; process_requests: Duplicated socket on stdout
10:20:43.869 [479772.469296] &lt;2&gt; process_requests: BPCD_DISCONNECT_RQST
10:20:43.869 [479772.469296] &lt;2&gt; bpcd exit_bpcd: exit status 0&nbsp; -----------&gt;exiting
10:21:13.697 [2784.2788] &lt;2&gt; vnet_pbxAcceptSocket: Accepted sock[528] from 10.105.9.40:63965
10:21:13.697 [2784.2788] &lt;2&gt; bpcd main: accept sock = 528
10:21:13.742 [397524.460896] &lt;2&gt; setup_debug_log: switched debug log file for bpcd
10:21:13.742 [397524.460896] &lt;2&gt; bpcd main: VERBOSE = 0
10:21:13.742 [397524.460896] &lt;2&gt; logparams: C:\Program Files\VERITAS\NetBackup\bin\bpcd.exe -standalone
10:21:13.743 [397524.460896] &lt;2&gt; process_requests: offset to GMT -3600
10:21:13.749 [397524.460896] &lt;2&gt; logconnections: BPCD ACCEPT FROM 10.105.9.40.63965 TO 10.104.155.81.1556 fd = 528
10:21:13.749 [397524.460896] &lt;2&gt; process_requests: setup_sockopts complete
10:21:13.756 [397524.460896] &lt;2&gt; bpcd peer_hostname: Connection from host trfnbu001 (10.105.9.40) port 63965
10:21:13.756 [397524.460896] &lt;2&gt; bpcd valid_server: comparing trfnbu001 and trfnbu001
10:21:13.756 [397524.460896] &lt;4&gt; bpcd valid_server: hostname comparison succeeded
10:21:13.757 [397524.460896] &lt;2&gt; process_requests: output socket port number = 1
10:21:14.133 [397524.460896] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1527: 0: in failed file cache: 10109 0x0000277d
10:21:14.133 [397524.460896] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1528: 0: in failed file cache name: NULL
10:21:14.133 [397524.460896] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1529: 0: in failed file cache service: testdaemon
10:21:14.133 [397524.460896] &lt;2&gt; vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2474: 0: vnet_cached_getaddrinfo failed: 6 0x00000006
10:21:14.133 [397524.460896] &lt;2&gt; vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2475: 0: vnet_cached_getaddrinfo failed ret: 10109 0x0000277d
10:21:14.133 [397524.460896] &lt;2&gt; vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2476: 0: vnet_cached_getaddrinfo failed service: testdaemon
10:21:14.134 [397524.460896] &lt;2&gt; is_pbxable_server: ../../libvlibs/vnet_connect.c.1827: 0: vnet_cached_get_service_port() failed: 6 0x00000006
10:21:14.134 [397524.460896] &lt;2&gt; is_pbxable_server: ../../libvlibs/vnet_connect.c.1828: 0: service: 62610
10:21:14.134 [397524.460896] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
10:21:14.134 [397524.460896] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\14f\6cf9fd4f+62610,1,0,2,1,0+127.0.0.1.txt
10:21:14.161 [397524.460896] &lt;2&gt; process_requests: Duplicated vnetd socket on stderr
10:21:14.161 [397524.460896] &lt;2&gt; process_requests: &lt;---- NetBackup 7.1 0 ------------initiated
10:21:14.161 [397524.460896] &lt;2&gt; process_requests: VERBOSE = 0
10:21:14.162 [397524.460896] &lt;2&gt; process_requests: Not using VxSS authentication with trfnbu001
10:21:14.241 [397524.460896] &lt;2&gt; process_requests: BPCD_PEERNAME_RQST
10:21:14.242 [397524.460896] &lt;2&gt; bpcd peer_hostname: Connection from host trfnbu001 (10.105.9.40) port 63965
10:21:14.358 [397524.460896] &lt;2&gt; process_requests: BPCD_HOSTNAME_RQST
10:21:14.359 [397524.460896] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
10:21:14.359 [397524.460896] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1f5\f8ab5bf5+0,1,2,0,1,0+w2k8desoe532c50.txt
10:21:14.373 [397524.460896] &lt;2&gt; retry_getaddrinfo_for_real: ../../libvlibs/vnet_addrinfo.c.1016: 0: getaddrinfo() failed: 11001 0x00002af9
10:21:14.373 [397524.460896] &lt;2&gt; retry_getaddrinfo_for_real: ../../libvlibs/vnet_addrinfo.c.1018: 0: getaddrinfo() failed name: W2K8DESOE532C50
10:21:14.373 [397524.460896] &lt;2&gt; retry_getaddrinfo_for_real: ../../libvlibs/vnet_addrinfo.c.1020: 0: getaddrinfo() failed service: 0
10:21:14.373 [397524.460896] &lt;2&gt; retry_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.901: 0: retry_getaddrinfo_for_real failed: 11001 0x00002af9
10:21:14.373 [397524.460896] &lt;2&gt; retry_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.902: 0: retry_getaddrinfo_for_real failed name: W2K8DESOE532C50
10:21:14.373 [397524.460896] &lt;2&gt; retry_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.904: 0: retry_getaddrinfo_for_real failed service: 0
10:21:14.373 [397524.460896] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1566: 0: retry_getaddrinfo() failed: 11001 0x00002af9
10:21:14.373 [397524.460896] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1567: 0: retry_getaddrinfo() failed name: W2K8DESOE532C50
10:21:14.373 [397524.460896] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1569: 0: retry_getaddrinfo() failed service: NULL
10:21:14.373 [397524.460896] &lt;2&gt; vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1223: 0: vnet_cached_getaddrinfo_and_update() failed: 6 0x00000006
10:21:14.373 [397524.460896] &lt;2&gt; vnet_is_local_host: ../../libvlibs/vnet_addrinfo.c.322: 0: vnet_cached_getaddrinfo() failed: 6 0x00000006
10:21:14.373 [397524.460896] &lt;2&gt; vnet_is_local_host: ../../libvlibs/vnet_addrinfo.c.323: 0: vnet_cached_getaddrinfo() failed: 11001 0x00002af9
10:21:14.373 [397524.460896] &lt;2&gt; vnet_is_local_host: ../../libvlibs/vnet_addrinfo.c.324: 0: vnet_cached_getaddrinfo() failed: W2K8DESOE532C50
10:21:14.478 [397524.460896] &lt;2&gt; process_requests: BPCD_CLIENTNAME_RQST
10:21:14.598 [397524.460896] &lt;2&gt; process_requests: BPCD_GET_VERSION_RQST
10:21:14.719 [397524.460896] &lt;2&gt; process_requests: BPCD_GET_PLATFORM_RQST
10:21:14.839 [397524.460896] &lt;2&gt; process_requests: BPCD_GET_VERSION_RQST
10:21:14.959 [397524.460896] &lt;2&gt; process_requests: BPCD_PATCH_VERSION_RQST
10:21:14.959 [397524.460896] &lt;2&gt; retrieveLocalPatchVersion: Reading from C:\Program Files\VERITAS\NetBackup\bin\version.txt
10:21:14.970 [397524.460896] &lt;2&gt; parsePatchVersionString: parsing = &gt;7.1
&lt;&nbsp;
10:21:14.970 [397524.460896] &lt;2&gt; parsePatchVersionString: theRest = &gt;&lt;
10:21:15.079 [397524.460896] &lt;2&gt; process_requests: BPCD_GET_VERSION_RQST
10:21:15.081 [397524.460896] &lt;2&gt; process_requests: BPCD_PATCH_VERSION_RQST
10:21:15.081 [397524.460896] &lt;2&gt; retrieveLocalPatchVersion: Reading from C:\Program Files\VERITAS\NetBackup\version.txt
10:21:15.081 [397524.460896] &lt;2&gt; parsePatchVersionString: parsing = &gt;7.1
&lt;&nbsp;
10:21:15.081 [397524.460896] &lt;2&gt; parsePatchVersionString: theRest = &gt;&lt;
10:21:15.199 [397524.460896] &lt;2&gt; process_requests: BPCD_GET_VERSION_RQST
10:21:15.200 [397524.460896] &lt;2&gt; process_requests: BPCD_READ_HOST_CONFIG_RQST
10:21:15.320 [397524.460896] &lt;2&gt; process_requests: BPCD_GET_STDOUT_SOCKET_RQST
10:21:15.320 [397524.460896] &lt;2&gt; process_requests: socket port number = 1
10:21:15.733 [397524.460896] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1476: 0: in failed cache: 10109 0x0000277d
10:21:15.733 [397524.460896] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1477: 0: in failed cache name: NULL
10:21:15.733 [397524.460896] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1478: 0: in failed cache service: testdaemon
10:21:15.733 [397524.460896] &lt;2&gt; vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2474: 0: vnet_cached_getaddrinfo failed: 6 0x00000006
10:21:15.733 [397524.460896] &lt;2&gt; vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2475: 0: vnet_cached_getaddrinfo failed ret: 10109 0x0000277d
10:21:15.733 [397524.460896] &lt;2&gt; vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2476: 0: vnet_cached_getaddrinfo failed service: testdaemon
10:21:15.733 [397524.460896] &lt;2&gt; is_pbxable_server: ../../libvlibs/vnet_connect.c.1827: 0: vnet_cached_get_service_port() failed: 6 0x00000006
10:21:15.733 [397524.460896] &lt;2&gt; is_pbxable_server: ../../libvlibs/vnet_connect.c.1828: 0: service: 62623
10:21:15.734 [397524.460896] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
10:21:15.734 [397524.460896] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\14f\6cf9fd4f+62623,1,0,2,1,0+127.0.0.1.txt
10:21:15.760 [397524.460896] &lt;2&gt; process_requests: Connected on output socket
10:21:15.760 [397524.460896] &lt;2&gt; process_requests: Skipping shutdown of send side of stdout.
10:21:15.760 [397524.460896] &lt;2&gt; process_requests: Duplicated socket on stdout
10:21:15.762 [397524.460896] &lt;2&gt; process_requests: BPCD_DISCONNECT_RQST
10:21:15.762 [397524.460896] &lt;2&gt; bpcd exit_bpcd: exit status 0&nbsp; -----------&gt;exiting
10:22:24.537 [2784.2788] &lt;2&gt; bpcd main: accept sock = 528
10:22:24.568 [407164.341624] &lt;2&gt; setup_debug_log: switched debug log file for bpcd
10:22:24.568 [407164.341624] &lt;2&gt; bpcd main: VERBOSE = 0
10:22:24.568 [407164.341624] &lt;2&gt; logparams: C:\Program Files\VERITAS\NetBackup\bin\bpcd.exe -standalone
10:22:24.570 [407164.341624] &lt;2&gt; process_requests: offset to GMT -3600
10:22:24.577 [407164.341624] &lt;2&gt; logconnections: BPCD ACCEPT FROM 10.104.155.81.62682 TO 10.104.155.81.13782 fd = 528
10:22:24.577 [407164.341624] &lt;2&gt; process_requests: setup_sockopts complete
10:22:24.584 [407164.341624] &lt;2&gt; bpcd peer_hostname: Connection from host SESTWSS52.atlantica.se (10.104.155.81) port 62682
10:22:24.584 [407164.341624] &lt;2&gt; bpcd valid_server: comparing trfnbu001 and SESTWSS52.atlantica.se
10:22:24.589 [407164.341624] &lt;2&gt; bpcd valid_server: comparing tvgnbulpa001 and SESTWSS52.atlantica.se
10:22:24.590 [407164.341624] &lt;2&gt; bpcd valid_server: comparing tvgnburtv001 and SESTWSS52.atlantica.se
10:22:24.592 [407164.341624] &lt;2&gt; bpcd valid_server: comparing tvgnburtv002 and SESTWSS52.atlantica.se
10:22:24.593 [407164.341624] &lt;2&gt; bpcd valid_server: comparing tvgnbulpa002 and SESTWSS52.atlantica.se
10:22:24.594 [407164.341624] &lt;2&gt; bpcd valid_server: comparing nbusun03-test and SESTWSS52.atlantica.se
10:22:24.595 [407164.341624] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1527: 0: in failed file cache: 11001 0x00002af9
10:22:24.595 [407164.341624] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1528: 0: in failed file cache name: nbusun03-test
10:22:24.595 [407164.341624] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1529: 0: in failed file cache service: NULL
10:22:24.595 [407164.341624] &lt;2&gt; vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1223: 0: vnet_cached_getaddrinfo_and_update() failed: 6 0x00000006
10:22:24.595 [407164.341624] &lt;2&gt; vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2926: 0: vnet_cached_getaddrinfo() failed: 6 0x00000006
10:22:24.595 [407164.341624] &lt;2&gt; vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2927: 0: vnet_cached_getaddrinfo() failed: 11001 0x00002af9
10:22:24.595 [407164.341624] &lt;2&gt; vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2928: 0: vnet_cached_getaddrinfo() failed: nbusun03-test
10:22:24.595 [407164.341624] &lt;2&gt; bpcd valid_server: comparing tvgnburtv002.prd1.prdroot.net and SESTWSS52.atlantica.se
10:22:24.596 [407164.341624] &lt;2&gt; bpcd valid_server: comparing tvgnbulpa002.prd1.prdroot.net and SESTWSS52.atlantica.se
10:22:24.597 [407164.341624] &lt;2&gt; bpcd valid_server: comparing tvgnburtv002v.vesta.no and SESTWSS52.atlantica.se
10:22:24.597 [407164.341624] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1527: 0: in failed file cache: 11001 0x00002af9
10:22:24.597 [407164.341624] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1528: 0: in failed file cache name: tvgnburtv002v.vesta.no
10:22:24.597 [407164.341624] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1529: 0: in failed file cache service: NULL
10:22:24.597 [407164.341624] &lt;2&gt; vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1223: 0: vnet_cached_getaddrinfo_and_update() failed: 6 0x00000006
10:22:24.597 [407164.341624] &lt;2&gt; vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2926: 0: vnet_cached_getaddrinfo() failed: 6 0x00000006
10:22:24.597 [407164.341624] &lt;2&gt; vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2927: 0: vnet_cached_getaddrinfo() failed: 11001 0x00002af9
10:22:24.597 [407164.341624] &lt;2&gt; vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2928: 0: vnet_cached_getaddrinfo() failed: tvgnburtv002v.vesta.no
10:22:24.597 [407164.341624] &lt;2&gt; bpcd valid_server: comparing tvgnbulpa002v.vesta.no and SESTWSS52.atlantica.se
10:22:24.598 [407164.341624] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1527: 0: in failed file cache: 11001 0x00002af9
10:22:24.598 [407164.341624] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1528: 0: in failed file cache name: tvgnbulpa002v.vesta.no
10:22:24.598 [407164.341624] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1529: 0: in failed file cache service: NULL
10:22:24.598 [407164.341624] &lt;2&gt; vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1223: 0: vnet_cached_getaddrinfo_and_update() failed: 6 0x00000006
10:22:24.598 [407164.341624] &lt;2&gt; vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2926: 0: vnet_cached_getaddrinfo() failed: 6 0x00000006
10:22:24.598 [407164.341624] &lt;2&gt; vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2927: 0: vnet_cached_getaddrinfo() failed: 11001 0x00002af9
10:22:24.598 [407164.341624] &lt;2&gt; vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2928: 0: vnet_cached_getaddrinfo() failed: tvgnbulpa002v.vesta.no
10:22:24.598 [407164.341624] &lt;4&gt; bpcd valid_server: SESTWSS52.atlantica.se is not a master server
10:22:24.598 [407164.341624] &lt;16&gt; bpcd valid_server: SESTWSS52.atlantica.se is not a media server either
10:22:24.601 [407164.341624] &lt;2&gt; process_requests: output socket port number = 2126
10:22:24.608 [407164.341624] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1527: 0: in failed file cache: 10109 0x0000277d
10:22:24.608 [407164.341624] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1528: 0: in failed file cache name: NULL
10:22:24.608 [407164.341624] &lt;2&gt; vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1529: 0: in failed file cache service: testdaemon
10:22:24.608 [407164.341624] &lt;2&gt; vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2474: 0: vnet_cached_getaddrinfo failed: 6 0x00000006
10:22:24.608 [407164.341624] &lt;2&gt; vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2475: 0: vnet_cached_getaddrinfo failed ret: 10109 0x0000277d
10:22:24.608 [407164.341624] &lt;2&gt; vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2476: 0: vnet_cached_getaddrinfo failed service: testdaemon
10:22:24.608 [407164.341624] &lt;2&gt; is_pbxable_server: ../../libvlibs/vnet_connect.c.1827: 0: vnet_cached_get_service_port() failed: 6 0x00000006
10:22:24.608 [407164.341624] &lt;2&gt; is_pbxable_server: ../../libvlibs/vnet_connect.c.1828: 0: service: 2126
10:22:24.610 [407164.341624] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
10:22:24.610 [407164.341624] &lt;2&gt; file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\09f\db80789f+2126,1,0,2,1,0+10.104.155.81.txt
10:22:24.613 [407164.341624] &lt;2&gt; process_requests: &lt;---- NetBackup 7.1 0 ------------initiated
10:22:24.613 [407164.341624] &lt;2&gt; process_requests: VERBOSE = 0
10:22:24.613 [407164.341624] &lt;2&gt; bpcd exit_bpcd: exit status 46&nbsp; -----------&gt;exiting
10:22:24.613 [407164.341624] &lt;4&gt; bpcd exit_bpcd: FTL - BPCD EXIT STATUS 46
&nbsp;
10:22:24.613 [407164.341624] &lt;16&gt; process_requests: Server access denied
&nbsp;
&nbsp;
Under Host Properties, it is showing connected
Please help!!
&nbsp;

marianne · Accepted Answer

&nbsp;

10:22:24.598 [407164.341624] &lt;4&gt; bpcd valid_server: SESTWSS52.atlantica.se is not a master server
	10:22:24.598 [407164.341624] &lt;16&gt; bpcd valid_server: SESTWSS52.atlantica.se is not a media server either

&nbsp;
You need to add SERVER entry for&nbsp;SESTWSS52.atlantica.se on the client.

sksujeet · Answer

You have done bptestbpcd -client sestwss52 -verbose -debug at 11:25 but the bpcd logs doesn't have information about that time. Also the bptestbpcd connected fine and exited with status 0.
Your bpcd log on client shows
	10:22:24.613 [407164.341624] &lt;4&gt; bpcd exit_bpcd: FTL - BPCD EXIT STATUS 46

10:22:24.613 [407164.341624] &lt;16&gt; process_requests: Server access denied
Chekc the windows firewall on ws 2008 client. Disable it if it is enabled
Also have you tried the nslookup from client to masterserver ip and name.

ramnagalla · Answer

did your master and media servers are same?
if not what is the output of bptestbpcd from media server to client?

revarooo · Answer

Agree &nbsp;with Mariannes suggested fix. The servers IP connecting to the client is resolved as SESTWSS52.atkancia.se and is not in the SERVER list on the client.

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