Forum Discussion

Broinrust's avatar
Broinrust
Level 3
9 months ago

Scheduled backups not starting

Hello all! Can you help me with autostart policy. I tried restarting services but nothing change

12.x and Earlier
Linux
Natbackup
  • StefanosM's avatar
    StefanosM
    9 months ago

    please give us more details.
    you have problem with one, more than one or all policies?
    was the policy that is not running now, run and failed in the last 12 hours?

    you can check the reports-> all log entries for clues why a policy is not running.

    You can also run the commands and check the output

    nbpemreq -predict_all -date <mm/dd/yyyy HH:MM:SS>
    nbpemreq -due -date <mm/dd/yyyy HH:MM:SS>

5 Replies

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  • Michal_Mikulik1's avatar
    Michal_Mikulik1
    Moderator
    9 months ago

    Hello,

    another cause could be a previous backup failure. If a policy job run fails 2 times, it is not attempted for next 12 hours. See Global Attributes in Master Server Host Properties.

    Regards

    Michal

  • StefanosM's avatar
    StefanosM
    Level 6
    9 months ago

    frequency or calendar?
    try to create a new, simple VMware policy with one client.
    Do not copy an existing policy.
    Select the client, do not use filter.
    Create one Full schedule with frequency option. Open the window to cover the current time.

    Do not change anything else.

    What for ten minutes and check if the policy has run or not.

     

  • StefanosM's avatar
    StefanosM
    Level 6
    9 months ago

    please give us more details.
    you have problem with one, more than one or all policies?
    was the policy that is not running now, run and failed in the last 12 hours?

    you can check the reports-> all log entries for clues why a policy is not running.

    You can also run the commands and check the output

    nbpemreq -predict_all -date <mm/dd/yyyy HH:MM:SS>
    nbpemreq -due -date <mm/dd/yyyy HH:MM:SS>

    • Broinrust's avatar
      Broinrust
      Level 3
      9 months ago

      Thank you very much! Viewing the logs helped identify the problem. The problem was with backup repository

    • Broinrust's avatar
      Broinrust
      Level 3
      9 months ago

      Sorry, my bad.

      Problem with all VmWare spolicies

      No policies have been run in the last 12 hours

      Thanks for the advice, I'll look at the output and report