Recent Discussions
EV Client Reset for MAC book
Hi All, We are facing issue while accessing archived mails which contains attachment in Mac book using outlook 2011. When we face similar issue in windows, we used to reset EVclient on windows machine. In Macbook, how can we reset EV client and access archived mail with attachement without any issue. Regards, VipulVipul_Desai5 days agoLevel 4553Views0likes5CommentsEnterprise Vault MPIP encrypted email decryption is not working
Hello, I`m testing MPIP email journal archiving for my client in Korea. And I found that MPIP encrypted document (like PPT, Excel, Word) can be previewed on Enterprise Vault Search but MPIP encrypted email isn't. I followed every steps on'Enterprise Vaultâ„¢ Setting up Exchange Server and Office 365 for SMTP Archiving' guide but that doesn't work. Can anyone help me?Jungyu13 days agoLevel 1173Views0likes0CommentsDefender 365 detecting malware in a CAB/DVSSP file
Defender for Endpoint is scanning and detecting malware on our Enterprise Vault server (Windows Server 2019, EV 14.1) Defender detected and quarantined 'VirTool:Win32/Obfuscator.AMB' in file 'Collection69820.CAB->2015\03-18\F\099\F099004C44E1182BB4C66969414A5BF1~27~F371B949~00~1.DVSSP->DOC2015001115376112626-pdf.exe->(RarSfx)->muxtkav->AutoIT_Script->[EmbeddedEnc]' We have been running with Defender for Endpoint for almost a year and only now it detects this on a file from 2015... I'm wondering how to handle this? I read somewhere it is not recommended to let any antivirus run in this file location because it might wreck Enterprise Vault. But I also don't want to risk letting that malware exist. From my knowledge there is also no way to determine which archive/user this file belongs to?Meilink-IT21 days agoLevel 1256Views0likes2CommentsBroken link
I'm in the process to upgraded to 14.5 and was checking the Enterprise Vaultâ„¢ Compatibility Charts for Microsoft Outlook on the Enterprise Vault server page and verify that Outlook 2016 or later has an index of "6". This indicates: "6. Running Outlook 2016 or later on the Enterprise Vault Server requires a patch to increase the reliability of the Exchange Archiving module and may require additional tuning to achieve optimal archiving performance. For details, see https://www.veritas.com/support/en_US/article.100054996." However, the link leads to a blank page stating, "The document you are seeking is no longer available." I located the page using the Wayback Machine. Is the patch no longer needed? I don't believe so because the Compatibility Charts were last published on 2024-05-31. I'm unsure who to notify about this issue.Tonaco_pt26 days agoModerator183Views0likes0CommentsQuick SQL License Confirmation
Hi All I have a customer that uses EV.Cloud but still uses EV on-premise for historical data access only and historical eDiscovery They dont archive anymore and the customer wants to know how many SQL licenses they need for this type of " read-only " EV site? I logged a call with support and support said they dont need any licenses and I wanted confirmation if this is correct? The SQL server only has EV databases on it ThanksBruceCrankshaw12 months agoLevel 3893Views1like4CommentsWhat is the latest recommendation to Archive Email and IM from Bloomberg and Audit using CA
Could you pls help me with the highlevel steps to,Archive Email and IM from Bloomberg and Audit using CA Bloomberg team has recommended to use SMTP based archive. Can someone help me with the highlevel steps to achieve it ? Also I am facing the "incorrect output/input file" error while creating a SMTP target openSSL certificate using the below command openssl req -config openssl.cnf -new -nodes -keyoutserver.key -outserver.csr https://www.veritas.com/support/en_US/doc/14499692-156581858-0/v101321288-156581858Kamal_SA2 months agoLevel 3415Views0likes1Commentwhere i can get Exchange Mailbox Analyzer
hello all, anyone can help where i can get Exchange Mailbox Analyzer?SolvedMorsiSaeed2 months agoLevel 4512Views0likes5CommentsVeritas Compliance Accelerator Configuration
Hi I am archiving messages from Bloomberg via SMTP, Would like to configure"veritas compliance accelerator", Could you please help me with the highlevel steps I have followed the steps outlined in the documenthttps://www.veritas.com/support/en_US/doc/16011310-158404260-0/v16009619-158404260its not outing any steps for configuration, I have installed CA and EV serversSolvedKamal_SA2 months agoLevel 3410Views0likes3CommentsSearchFolderManager tool
Hi After updating our EV platform to v12.3, I see that events with ID 3492 appear frequently in mail archiving tasks: The archiving task stopped processing the following mailbox. Search folders are needed in the mailbox to enable the archiving task to process the large number of items in the folder indicated. Use the SearchFolderManager tool to create the mailbox search folders for the archiving task to use. The archiving task will process this mailbox on the next scheduled archiving run. I have consulted the note https://www.veritas.com/support/en_US/article.000109546. But it is not clear to me what the use of the SearchFolderManager.exe tool implies. I do not understand what the creation of Search Folders means in the affected mailboxes. How does the user affect the use of this tool? When searching for EVSearch, will a new folder appear? Thanks and regards.Solvedaaguilar2 months agoLevel 43.6KViews0likes4Comments