Forum Discussion

PRODEB_CODAC's avatar
5 years ago

SLP - Error in duplicate for Tape Library

Hello!

When performing duplication tests through the SLP, when duplicating the content to my Tape Library, the backup is performed successfully, however the duplication of the following error:

21/04/2020 15:10:55 - Error nbjm (pid=8628) NBU status: 96, EMM status: No media is available
21/04/2020 15:10:55 - Error nbjm (pid=8628) NBU status: 96, EMM status: No media is available
21/04/2020 15:10:55 - Error nbjm (pid=8628) NBU status: 96, EMM status: No media is available
21/04/2020 15:10:56 - end Duplicate; elapsed time 0:00:01
unable to allocate new media for backup, storage unit has none available  (96)

The current status of media is AVAILABLE. I'm directing the JOB to the group HOMOLOGACAO_POOL and inside there is the media PR0476.

Please help.

Some commands I ran that may help to recognize the error.

Execute Command:  nbemmcmd.exe -listmedia -mediaid PR0476
NBEMMCMD, Version: 8.2
====================================================================
Media GUID: 289ab875-d9ba-48fe-bc22-31a476564be0
Media ID: PR0476
Partner: -
Media Type: HCART3
Volume Group: 000_00001_TLD
Application: Netbackup
Media Flags: 1
Description: Added by Media Manager
Barcode: PR0476
Partner Barcode: --------
Last Write Host: NETBACKUP_MEDIASERVER01
Created: 04/15/2020 18:04
Time Assigned: 04/17/2020 14:17
First Mount: 04/17/2020 14:18
Last Mount: 04/19/2020 15:41
Volume Expiration: -
Data Expiration: 05/14/2020 19:17
Last Written: 04/19/2020 15:55
Last Read: -
Robot Type: TLD
Robot Control Host: NETBACKUP_MEDIASERVER01
Robot Number: 1
Slot: 5
Side/Face: -
Cleanings Remaining: -
Number of Mounts: 2
Maximum Mounts Allowed: 0
Media Status: ACTIVE
Kilobytes: 291154172
Images: 10
Valid Images: 2
Retention Period: 10
Number of Restores: 0
Optical Header Size Bytes: 1024
Optical Sector Size Bytes: 0
Optical Partition Size Bytes: 0
Last Header Offset: 4549309
Adamm Guid: 00000000-0000-0000-0000-000000000000
Rsm Guid: 00000000-0000-0000-0000-000000000000
Origin Host: NONE
Master Host: netbackupmaster
Server Group: NO_SHARING_GROUP
Upgrade Conflicts Flag:
Pool Number: 7
Volume Pool: HOMOLOGACAO_POLL
Previous Pool Name: SCRATCH
Vault Flags: -
Vault Container: -
Vault Name: -
Vault Slot: -
Session ID: -
Date Vaulted: -
Return Date: -
Media on Hold: 0
====================================================================
Command completed successfully.

Execute Command: bpstulist -label NETBACKUP_MEDIASERVER01-hcart3-robot-tld-1 -U

Label: NETBACKUP_MEDIASERVER01-hcart3-robot-tld-1
Storage Unit Type: Media Manager
Host Connection: NETBACKUP_MEDIASERVER01
Number of Drives: 15
On Demand Only: no
Max MPX/drive: 15
Density: hcart3 - 1/2 Inch Cartridge 3
Robot Type/Number: TLD / 1
Max Fragment Size: 1048576 MB

Execute Command:  bppllist Teste_Ailton_SLP -U
------------------------------------------------------------

Policy Name: Teste_Ailton_SLP

Policy Type: MS-Windows
Active: yes
Effective date: 04/20/2020 10:21:15
Backup network drvs: no
Collect TIR info: no
Mult. Data Streams: no
Client Encrypt: no
Checkpoint: no
Policy Priority: 0
Max Jobs/Policy: Unlimited
Disaster Recovery: 0
Collect BMR info: no
Residence: PRODEB_SLP
Volume Pool: NetBackup
Server Group: *ANY*
Keyword: (none specified)
Data Classification: -
Residence is Storage Lifecycle Policy: yes
Application Discovery: no
Discovery Lifetime: 0 seconds
ASC Application and attributes: (none defined)

Granular Restore Info: no
Ignore Client Direct: no
Use Accelerator: no
Optimized Backup: no
HW/OS/Client: Windows-x64 Windows 10.2.246.181

Include: E:\Binarios_NBU\NetBackup82_AdminGuide_Oracle.pdf
E:\Binarios_NBU\NetBackup82_AdminGuide_SnapshotClient.pdf
E:\Binarios_NBU\NetBackup82_AdminGuide_VMware.pdf
E:\Binarios_NBU\NetBackup82_AdminGuideII_Server.pdf
E:\Binarios_NBU\WS_NBU_Produs.pdf

Schedule: ALS_Full
Type: Full Backup
Frequency: every 7 days
Excluded Dates----------
No specific exclude dates entered
No exclude days of week entered
Synthetic: 0
Checksum Change Detection: 0
PFI Recovery: 0
Maximum MPX: 1
Retention Level: 0 (45 days)
Number Copies: 1
Fail on Error: 0
Residence: (specific storage unit not required)
Volume Pool: (same as policy volume pool)
Server Group: (same as specified for policy)
Residence is Storage Lifecycle Policy: 0
Daily Windows:
Sunday 14:55:00 --> Sunday 14:59:59
Monday 14:55:00 --> Monday 14:59:59
Tuesday 14:55:00 --> Tuesday 14:59:59
Wednesday 14:55:00 --> Wednesday 14:59:59
Thursday 14:55:00 --> Thursday 14:59:59
Friday 14:55:00 --> Friday 14:59:59
Saturday 14:55:00 --> Saturday 14:59:59

 

  • quebek's avatar
    quebek
    5 years ago
    So this media is having retention level 10 while your slp 1 that is why it cant be used as this is default nbu setting - do not mix different retention levels on given media
    Put more tapes to library...
    If you know What u r doing u can cancel slp by executing
    nbstlutil cancel -lifecycle slpname
    Than retry bpexpdate
  • Maybe on this media there is data with different retention period than the one from SLP.

    Can you please show outputs from

    bpmedialist -m PR0476

    nbstl SLP_name -L

    bpretlevel -U

    • PRODEB_CODAC's avatar
      PRODEB_CODAC
      Level 3

      Execute Command: bpmedialist.exe -m PR0476
      Server Host = NETBACKUP_MEDIASERVER01

      id rl images allocated last updated density kbytes restores
      vimages expiration last read <------- STATUS ------->
      On Hold
      --------------------------------------------------------------------------------
      PR0476 10 10 04/17/2020 14:17 04/19/2020 15:55 hcart3 291154172 0
      2 05/14/2020 19:17 N/A
      0


      Execute Command: nbstl.exe PRODEB_SLP -L
      Name: PRODEB_SLP
      Data Classification: (none specified)
      Duplication Job Priority: 1
      State: active
      Version: 5
      Operation 1 Use for: 0 (backup)
      Storage: DP_MSDP01-stu
      Volume Pool: (none specified)
      Server Group: (none specified)
      Retention Type: 0 (Fixed)
      Retention Level: 14 (1 day)
      Alternate Read Server: (none specified)
      Preserve Multiplexing: false
      Enable Automatic Remote Import: false
      State: active
      Source: 0 (client)
      Operation ID: (none specified)
      Operation Index: 1
      Window Name: --
      Window Close Option: --
      Deferred Duplication: no
      Operation 2 Use for: 1 (duplication)
      Storage: NETBACKUP_MEDIASERVER01-hcart3-robot-tld-1
      Volume Pool: HOMOLOGACAO_POLL
      Server Group: Any
      Retention Type: 0 (Fixed)
      Retention Level: 14 (1 day)
      Alternate Read Server: (none specified)
      Preserve Multiplexing: false
      Enable Automatic Remote Import: false
      State: active
      Source: Operation 1 (backup:DP_MSDP01-stu)
      Operation ID: (none specified)
      Operation Index: 2
      Window Name: Default_24x7_Window
      Window Close Option: SFN
      Deferred Duplication: no

      Execute Command: bpretlevel.exe -U

      Level Days Label
      0 45 45 days
      1 14 2 weeks
      2 21 3 weeks
      3 31 1 month
      4 62 2 months
      5 93 3 months
      6 186 6 months
      7 279 9 months
      8 365 1 year
      9 24855 infinite
      10 28 28 days
      11 7 7 days
      12 365 1 year
      13 1825 5 years
      14 1 1 day
      15 56 56 days
      16 7300 20 years
      17 24855 infinite
      18 24855 infinite
      19 24855 infinite
      20 24855 infinite
      21 24855 infinite
      22 24855 infinite
      23 24855 infinite
      24 24855 infinite
      25 0 expires immediately
      26 24855 infinite
      27 24855 infinite
      28 24855 infinite
      29 24855 infinite
      30 24855 infinite
      31 24855 infinite
      32 24855 infinite
      33 24855 infinite
      34 24855 infinite
      35 24855 infinite
      36 24855 infinite
      37 24855 infinite
      38 24855 infinite
      39 24855 infinite
      40 24855 infinite
      41 24855 infinite
      42 24855 infinite
      43 24855 infinite
      44 24855 infinite
      45 24855 infinite
      46 24855 infinite
      47 24855 infinite
      48 24855 infinite
      49 24855 infinite
      50 24855 infinite
      51 24855 infinite
      52 24855 infinite
      53 24855 infinite
      54 24855 infinite
      55 24855 infinite
      56 24855 infinite
      57 24855 infinite
      58 24855 infinite
      59 24855 infinite
      60 24855 infinite
      61 24855 infinite
      62 24855 infinite
      63 24855 infinite
      64 24855 infinite
      65 24855 infinite
      66 24855 infinite
      67 24855 infinite
      68 24855 infinite
      69 24855 infinite
      70 24855 infinite
      71 24855 infinite
      72 24855 infinite
      73 24855 infinite
      74 24855 infinite
      75 24855 infinite
      76 24855 infinite
      77 24855 infinite
      78 24855 infinite
      79 24855 infinite
      80 24855 infinite
      81 24855 infinite
      82 24855 infinite
      83 24855 infinite
      84 24855 infinite
      85 24855 infinite
      86 24855 infinite
      87 24855 infinite
      88 24855 infinite
      89 24855 infinite
      90 24855 infinite
      91 24855 infinite
      92 24855 infinite
      93 24855 infinite
      94 24855 infinite
      95 24855 infinite
      96 24855 infinite
      97 24855 infinite
      98 24855 infinite
      99 24855 infinite
      100 24855 infinite

      • PRODEB_CODAC's avatar
        PRODEB_CODAC
        Level 3

        When I try to clean the tape PR0476,  the following information appears:

        Execute command: bpexpdate -m PR0476 -d 0
        Media PR0476 is due to expire at 05/14/2020 19:17:28
        Are you sure that the data on this media is not critical to
        your business, and you are sure you want to delete PR0476 y/n (n)? y
        Backup image expiration cannot be modified because its SLP processing is not yet complete

        I went to the Catalog option, and there is no more media on the PR0476 tape and still do not let it expire or move to SCRATH