System Error Occured(130)
Environment
Netbackup = 7.5
Netbackup Client = 7.5.0.7
Exchange Server = 2010
Exchange Server OS = 2008R2
Exchange Policy Attributes (Database backup source) = passive copy only
Query
I am facing ERROR 130 while Differential backup. Although my Full backups are running fine. I also disable the Circular Logging from Exchange Database. Furthermore see the below result:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Administrator.COMPANY.COM>vssadmin list providers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Provider name: 'Microsoft Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7
C:\Users\Administrator.COMPANY.COM>vssadmin list shadows
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
No items found that satisfy the query.
C:\Users\Administrator.COMPANY.COM>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Waiting for responses.
These may be delayed if a shadow copy is being prepared.
Writer name: 'Task Scheduler Writer'
Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
State: [1] Stable
Last error: No error
Writer name: 'VSS Metadata Store Writer'
Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
State: [1] Stable
Last error: No error
Writer name: 'Performance Counters Writer'
Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
State: [1] Stable
Last error: No error
Writer name: 'Microsoft Exchange Replica Writer'
Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
Writer Instance Id: {71680e71-4b1c-489b-8da0-88f00b0272a6}
State: [7] Failed
Last error: Retryable error
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {196bccc2-6766-420a-9517-49cb75cde471}
State: [1] Stable
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {936298ca-dfb5-4621-b15b-2b1f17f4743d}
State: [1] Stable
Last error: No error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {92ca7d39-0ee5-40ae-bf82-6baa72f77d73}
State: [1] Stable
Last error: No error
Writer name: 'Cluster Database'
Writer Id: {41e12264-35d8-479b-8e5c-9b23d1dad37e}
Writer Instance Id: {3db3fb75-3258-4c88-8bb9-2e5247513cbd}
State: [1] Stable
Last error: No error
Writer name: 'IIS Metabase Writer'
Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
Writer Instance Id: {ff2a2752-b5b7-4fbf-a0ec-86cc324fbe7f}
State: [1] Stable
Last error: No error
Writer name: 'IIS Config Writer'
Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
Writer Instance Id: {3ddb9312-c867-421c-9ba8-9d5493077645}
State: [1] Stable
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {6236179a-94fd-4175-85c2-852e32928932}
State: [1] Stable
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {96f775b6-5f57-422b-a4a9-d55c9ef638ba}
State: [1] Stable
Last error: No error
Writer name: 'BITS Writer'
Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
Writer Instance Id: {f239011a-8187-4567-9116-72759a7fd05e}
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {b7c2656d-ee4e-4f3a-a9a9-c96f840958be}
State: [1] Stable
Last error: No error
Writer name: 'Microsoft Exchange Writer'
Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
Writer Instance Id: {8b79246c-7fbf-479a-b635-dc083ef2bb94}
State: [1] Stable
Last error: No error
As per the Symantec TECHNOTE TECH181190 I restarted the Passive Exchange node and found 'Microsoft Exchange Replica Writer' state stable but after triggering the differential backup the Netbackup again failed with ERROR CODE 130. After the Netbackup policy failed I again triggered the command vssadmin list writers it again shows below result:
Writer name: 'Microsoft Exchange Replica Writer'
Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
Writer Instance Id: {71680e71-4b1c-489b-8da0-88f00b0272a6}
State: [7] Failed
Last error: Retryable error
This is why NBU is failing with status 130.
Changes that the writer made to the writer components while handling the event will not be available to the requester
Requester is in this case Netbackup. This is Windows OS issue, its not something you can fix within Netbackup. You may find useful in this general VSS troubleshooting advice:
http://www.symantec.com/docs/TECH200584
