TLD(0) unavailable: initialization failed: Unable to open robotic path
Hi Experts,
I have a media server to which a HP auto loader is connected. It was working fine, but from past 2 days the robot initialization is failing.
From the device manager of Media server both the changer and drive is visible.
When i run scan command, none is visible.
C:\Program Files\Veritas\Volmgr\bin>scan
************************************************************
*********************** SDT_TAPE ************************
*********************** SDT_CHANGER ************************
************************************************************
C:\Program Files\Veritas\Volmgr\bin>
Event viewer application logs has 2 errors below.
1. Event 5691, Netbackup TLD Daemon
TLD(0) unavailable: initialization failed: Unable to open robotic path
2. Event 5127, Netbackup TLD control Daemon
TLD(0) [9592] Could not find SCSI coordinates MISSING_PATH:MXA110Z0K5 in the registry
Delete medium changer and tape drive(s) in Device Manager and rescan. Do they come back?
The fact that nothing is reported by 'scan' command means that the robot/drive is not responding to scsi commands.
Have you tried to power-cycle the robot?
Any errors in Event Viewer System log?