Forum Discussion

Sowjanya's avatar
Sowjanya
Level 4
10 years ago

Windows partial success

Hi    We are being reported with windows partial success backups by our users. I know there might be many reasons for the failure . But can this be avoided in any way ? We even have many links whi...
7.5
Backing Up
Backup and Recovery
NetBackup
Restore
Solaris
  • Marianne's avatar
    Marianne
    10 years ago

    You need to look at each file that is skipped, then work with the server owner to find out if files can be added to Exclude List (Host Properties -> Clients -> select client name -> Exclude List 

    Files that are skipped will 99.9% of the time never needed to be restored.

    If these are database files, they need to be excluded from MS-Windows policies and backed up with the relevant agent.

Marianne's avatar
Marianne
Level 6
10 years ago

This looks like serious problems with backup of Shadow Copy Components on this client and must be seen as a FAILURE.

What is NBU version on the client?
What Windows version and patch/release level?

Does the logon account for NetBackup Client service on this client have sufficient access to Shadow Copy Components?

Are Microsoft VSS patches/hotfixes up to date?

Any errors in Windows Event logs while this backup is running?

Can Windows Backup utility on the client be used to backup Shadow Copy Components to local disk?

For further troubleshooting, ensure that these log folders exist on the client and that logging level is set to 3 as a minimum:
bpfis, bpbkar