Service Desk 7.1 MAPI support
I'm looking to see if Service Desk 7.1 will support MAPI connections instead of POP3 as with previous versions for security reasons.
TIA Nicole
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Up until version ~6.0.308? you may only configure POP3 Email Inboxes. From version 6.0.308 there is now an option to configure an Email Inbox using IMAP4. To configure an Email Inbox Click Incidents > Admin > Email Inbox > New Email Inbox on the Incidents tab.
