BESR 2010 - EBAB0013 - Anyone seen this before?

Our Exchange server is a VM, no USB etc.
Already excluded the page file from the backup.
Only backing up c: system/OS and d: data drives.
Not using the Management Server at all.
People rely heavily on incrementals.
Thank you, Tom

Hello,

I am wondering if any of the posters in this thread ever found a resolution to this problem?

I have exactly the same error as the original poster.

In my case the server is running Win Server 2003 R2 SP2, BESR 2010 SP1.  A fresh local install (no management server) was done this past weekend at which time the first baseline backup was done.  Incrementals are scheduled for M,T,W,H,F evenings.  The Monday incremental happened.  The Tuesday incremental failed. 

There is no other backup software on this server.

Below are the log file contents that Chris Riley had requested from other posters in this thread. The log file shows the initial install on the 17th, the first incremental on the 19th, and the failed incremental on the 20th.  When I logged onto the system this morning, the 21st, it prompted me via the blue pop-up as to whether I wanted to run missed backups.  I said yes.  It then gave me the missed backup grid which showed the one missed backup.  I ran this and the missed backup ran successfully.  Still, this kind of manual intervention defeats the purpose of a backup schedule.

Thank You.


4/17/2010 16:03:25 PM Medium Priority Info: Info 6C8F0427: Backup Exec System Recovery service started successfully. 0x00 (Backup Exec System Recovery)
4/17/2010 16:10:22 PM Medium Priority Info: Info 6C8F0428: Backup Exec System Recovery service stopped. 0x00 (Backup Exec System Recovery)
4/17/2010 16:16:21 PM Medium Priority Info: Info 6C8F0427: Backup Exec System Recovery service started successfully. 0x00 (Backup Exec System Recovery)
4/17/2010 16:16:40 PM Medium Priority Info: Info 6C8F0428: Backup Exec System Recovery service stopped. 0x00 (Backup Exec System Recovery)
4/17/2010 16:20:48 PM Medium Priority Info: Info 6C8F0427: Backup Exec System Recovery service started successfully. 0x00 (Backup Exec System Recovery)
4/17/2010 16:36:30 PM High Priority Info: Info 6C8F1F63: The drive-based backup job, Drive Backup of (C:\), Data Volume (D:\), has been started manually. 0x00 (Backup Exec System Recovery)
4/17/2010 20:25:49 PM High Priority Info: Info 6C8F1F79: A manual base recovery point of drive D:\ was created successfully. 0x00 (Backup Exec System Recovery)
4/17/2010 20:25:49 PM High Priority Info: Info 6C8F1F79: A manual base recovery point of drive C:\ was created successfully. 0x00 (Backup Exec System Recovery)
4/19/2010 21:00:10 PM High Priority Warning:  0x800706BA (Backup Exec System Recovery)
4/19/2010 21:00:10 PM High Priority Info: Info 6C8F1F65: The drive-based backup job, Drive Backup of (C:\), Data Volume (D:\), has been started automatically. 0x00 (Backup Exec System Recovery)
4/19/2010 21:17:15 PM High Priority Warning:  0x800706BA (Backup Exec System Recovery)
4/19/2010 21:17:15 PM High Priority Info: Info 6C8F1F7E: A scheduled incremental recovery point of drive D:\ was created successfully.
 Error E4BD0012: Error E4BD0012:  0x00 (Backup Exec System Recovery)
4/19/2010 21:17:15 PM High Priority Warning:  0x800706BA (Backup Exec System Recovery)
4/19/2010 21:17:15 PM High Priority Info: Info 6C8F1F7E: A scheduled incremental recovery point of drive C:\ was created successfully.
 0x00 (Backup Exec System Recovery)
4/20/2010 21:00:21 PM High Priority Info: Info 6C8F1F65: The drive-based backup job, Drive Backup of (C:\), Data Volume (D:\), has been started automatically. 0x00 (Backup Exec System Recovery)
4/20/2010 21:10:24 PM High Priority Error: Error EC8F17B7: Cannot create recovery points for job: Drive Backup of (C:\), Data Volume (D:\).
 Error E0BB0083: Unable to create incremental recovery point.
  Error EBAB0013: A test that safeguards the integrity of the program failed unexpectedly. CHECK failed, BitmapInternal::RunListBase<unsigned long>::RunListBase: d:\ComponentReleases\Base_Main\ws\Base/Dev/Bitmap/RunListBase.inl(158): mRunListCount < maxRuns. 0xE0BB0083 (Backup Exec System Recovery)
 (UMI:V-281-3215-6071)

Any news on this..? Quite stumped on it..?
For people that have been having this issue for a while is it a case of once it starts it dosent stop? Cause it has happened twice on one of our clients BESR instances now..

Any news on this..? Quite stumped on it..?
For people that have been having this issue for a while is it a case of once it starts it dosent stop? Cause it has happened twice on one of our clients BESR instances now..

The only solution I have found for this is to recreate the backups again. I have opened up cases with Symantec on this issue on a couple of our servers and it is always the same.

Collect and send logs

Stop BESR Services

Delete History and Schedule files

Recreate backups.

Case closed

a month later, same issue.  The symantec support is reluctant to keep the case open for more than a couple of days.

EZAce; are you seeing this issue?

http://www.symantec.com/docs/TECH135001

If yes, we have an orphan (beta fix) that resolves this issue. I'm going to update this article so that it's clear we already have a fix for this.

You will need to open a case with support so that we can give you the orphan to test.

I have seen this error once so far, but the BESR 2010 has only been installed for a week. The subsequent backup went off fine. If this issue presists I will install the hotfix.

 

Thanks so much for your attention to this.