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thecquet's avatar
thecquet
Level 2
14 years ago

BIOS is not ACPI compatible

Hello all,

I've got a problem with the backup exec system recovery disc 2010.
When I try to boot with the CD (on USB CD Drive) or USB Key, I have this message :
 
Status: 0xc0000225
Info : Windows failed to load beacause the firmware (BIOS) is not ACPI compatible.
 
A kb on symantec website tells to change the option in the BIOS but I don't have any option about ACPI.
 
I found that the CD BESR is a Windows PE 2.5 (Vista). But the hardware which I try to restore isn't compatible with vista.
 
 
Is there any solution for this problem like a Windows PE XP ?
 
 
Thanks.
Backup and Recovery
BESR 2010
Error messages
Restore
System Recovery
Windows

12 Replies

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  • esteparonald's avatar
    esteparonald
    Level 1
    7 years ago

    restore to default setting of your bios then set your boot sequence then save

    • amato-allah's avatar
      amato-allah
      Level 0
      6 years ago

      hi 

      i have hp  laptop, windows vista,  few days ago i faced the same problem (bios is not ACPI compatible) i went through bios by pressing F10 long after switch on laptop, then chosed file then chosed default settings,( after this ,make sure that key function is enable,if not change from disable to anable,) then i pressed F10, then dos monitor appeared and i chosed "start up windows normally" then windows start. 

  • Markus_Koestler's avatar
    Markus_Koestler
    Moderator
    14 years ago

    You could try to get a SRD that is not based von Vista e.g. from BESR 8.5 or 7. That's the only thing i can think of.

  • thecquet's avatar
    thecquet
    Level 2
    14 years ago

    After several Internet searches, versions 7 and 8.5 are also based on Windows Vista.
    I still download these versions but I get the same error.

  • Dickxons's avatar
    Dickxons
    14 years ago

    Hi. First I wanna say that I'm not good with my English by I try to explaine what i did to resolve this problem...

     

    Certeinly, y enter bios configuration. Then, in Power options (In my case, Power Management Setup) there's a option Power Managment/APM that I had disable, I change it to ACPI and save that configuration.

     

    Finaly it work!!! I could star norton ghost in my pc.

     

    Hope this was usefull for you and sorry if I made any mistake while I write because I just speak Spanish.