Forum Discussion

TomMLS's avatar
TomMLS
Level 5
10 years ago

Can I upgrade from BESR 2010 9.0.2.37914 to BESR 2013 R2 11.1.2.54477??

This is for Symantec System Protection aka Backup Exec System Recovery... We are presently on a 2010 version, I don't know which SP... And I want to upgrade it to System Protection 2013 SP2... ...
Backup and Recovery
BESR 2010
System Recovery
Upgrade
Windows Server (2003-2008)
  • TRaj's avatar
    TRaj
    10 years ago

    I will suggest to uninstall BESR 2010 , as suggested by Chris we go back 2 versions and perform a fresh install of SSR 2013 R2.

    Make sure all BESR 2010 services are uninstalled correctly and if not contect support for clean uninstall and then perform a fresh install of SSR 2013 R2. 

    Also Make sure your OS supports SSR 2013 R2 install.

    SCL for SSR 2013 R2

    http://www.symantec.com/docs/DOC7527

criley's avatar
criley
Moderator
10 years ago

We only provide the ability to upgrade going back 2 versions.

So, to upgrade to 2013 R2, you can only upgrade from 2011 & 2013 (non-R2).

If you try to upgrade BESR 2010, I believe it will prompt you to uninstall first. Hope this helps.