Forum Discussion

Andrew_Griggs's avatar
12 years ago

SSR2011 - Error EC8F1FA7: None of the source drives are currently available

Hi all, I've got a stubborn Win XP SP3 workstation that's developed an issue whereby it's only backing up intermittently with the errors: Error EC8F17B7: Cannot create recovery points for job: Dr...
  • Andrew_Griggs's avatar
    12 years ago

    OK, well after significant testing it would appear that LiveDrive is indeed the culprit.  It's effectively a continuous data protection product, hence it seems to lock the drive constantly.  Even though LiveDrive can be set to only run during a pre-defined perious, just "suspending" LiveDrive during a Symantec backup doesn't seem to be enough - I've had to disable the service entirely.

    I hope this helps someone else in the future, as in the UK BT are giving LiveDrive away as part of their broadband packages - that's how it got onto my client's machine.