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Jan_Leono's avatar
Jan_Leono
Level 3
12 years ago

System Recovery 2013 problem cant see system drive

Hi

i have just install the new System Recovery 2013 SBS edition on our SBS 2011 standard server, and i cant see my system drive c:/ in the program, so i cant backup it.

there is no problem with my data drive. I have uninstall and install it many time to see if that is the problem, BUT NO.

Please help me !!!!

Backup and Recovery
SSR 2013
System Recovery
  • PravinAmin's avatar
    PravinAmin
    12 years ago
    Hi Jan, Thanks for providing remote session. The issue has been resolved after shrinking and extending the c: drive. Please refer to technote: http://www.symantec.com/docs/TECH68773 -Thanks, Pravin

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  • Jan_Leono's avatar
    Jan_Leono
    Level 3
    12 years ago

    Hi Pravin

    -Error E4F3000E: Snapshot failure while using Volume Shadow Copy Service. Please check application event log for VSS errors. Error code: EndCreateSnapshotSet (-2147212300).

    (UMI:V-281-1267-14)

     

  • PravinAmin's avatar
    PravinAmin
    Level 5
    12 years ago
    Hi Jan, This looks VSS failure for particular drive. Please refer to http://www.symantec.com/docs/TECH200584 for more details and solutions. -Thanks, Pravin
  • Jan_Leono's avatar
    Jan_Leono
    Level 3
    12 years ago

    Hi Pravin

    it still dosnt work every time it have made a backup of c:\ it wont take backup of e:\ , but if i restart the server it can take backup of e:\ , after that it take backup of c:\ and then it cant take backup of e:\ again.

    please help me, i am going nuts !!!

  • TRaj's avatar
    TRaj
    Level 6
    12 years ago

    Hello Jan ,

    Please check if you have a third party application that conflicts with SSR and quises the VSS. Change the schedule of the application or SSR to get the issue resolved.

    Thanks 

    Tripti