^^ This !
It is absolutely not acceptible that a renowned organisation like Symantec simply could not get SSR ready for Windows 10.
As a dev myself, I have been working with Win10 for quite a long time and managed to get my own software updated. A matter of priority indeed and it's very clear that SSR is NOT Symantec's priority.
SSR -will- work as a trial version for 60 days after upgrading to Win10, though.
If Symantec can't come up with a solution, within these 60 days, it's "exit SSR" afaic.
There are many alternatives for SSR on the market.
So I would suggest - IF you can - postpone the upgrade to Win10, "or else".
On a positive note : Customer Care has been so kind to inform me about the "drop" of the SSR license :
- The licenses & keys are perpetual for SSR 2013 i.e the product will continue to work.
- However for any technical support, maintenance licenses are to be renewed.
- The licenses & keys of SSR 2013 which are currently being used by you are correct.
- As of now SSR 2013 R2 does not support Windows 10.
- Please refer to the technical article "http://www.symantec.com/connect/forums/windows-10-compatibility"
- Symantec is working on the compatibility for Windows 10 PRO,once it has been confirmed we will be sending you the email confirmation.
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