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Joe_Abraham's avatar
Joe_Abraham
Level 4
20 years ago

Event Log error for Backup Exec

Hi All

W2K environment with backup exec 9.0
I keep getting a warning in the event viewer:

Event Type:Warning
Event Source:Backup Exec
Event Category:None
Event ID:34080
Date:4/28/2005
Time:2:53:55 AM
User:N/A
Computer:SYSTOP
Description:
Device (\\PRO2\D:) could not be snapped because it contains an active cache file.

For more information, click the following link:
http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml

and

Event Type:Warning
Event Source:Backup Exec
Event Category:None
Event ID:34080
Date:4/28/2005
Time:2:53:55 AM
User:N/A
Computer:SYSTOP
Description:
Device (\\PROD2\C:) could not be snapped because it contains an active cache file.

For more information, click the following link:
http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml

Does it meaning that when the backup was trying to perform that server prod2 drive c and d was busy?

How do I fix this?

Thanks
Joe
10.x and Earlier
Backup and Recovery
Backup Exec

4 Replies

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  • Shyam_Sundar's avatar
    Shyam_Sundar
    Level 6
    20 years ago


    http://support.veritas.com/docs/273392

    Please check that Backup Exec AOFO Store does not contain any active cache file.

    Also exclude the Backup Exec AOFO Store folder and files with extention .VSP from the real time and scheduled AV scan on these servers and reboot them once before running next backup job.

    NOTE : If we do not receive your intimation within two business days, this post would be marked "assumed answered" and would be moved to the "answered threads" pool.
  • Joe_Abraham's avatar
    Joe_Abraham
    Level 4
    20 years ago
    Hey Shyam,

    Thanks-- I already know all description.
    I still have the problem!

    1- i have excluded VSP from being scanned.
    Does it me server b(back up) detected prod2 to be active so therefor it cannot back up?

    2- my AOFO i have it "with lock" so doesnt that mean its going ot save to server b even though it is writing.

    Thanks
  • Rucha_Abhyankar's avatar
    Rucha_Abhyankar
    Level 6
    20 years ago
    Hello,

    This error may occur if the previous temporary Open File Option (OFO) cache file does not get deleted.

    To resolve the issue reboot the system then try backup.

    If same problem occurs then perform following.

    From Backup Exec | Tools | Wizards | Advance Open File Option Wizard

    Provide the Administrator User name and password.

    In the "Static Volume location" -> give the drive path having sufficient free space (if possible use drive where paging file location is not configured)

    Click Next -> Check "Have Backup Exec calculate the initial and maximum size of static volume"

    Finish the installation.



    NOTE: If we do not receive your intimation within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
  • Madhuri_Shenoy's avatar
    Madhuri_Shenoy
    Level 6
    20 years ago
    As per our previous reply, marking the case as "assumed answered" and moving it to "answered questions" pool.