Chris_Theve
19 years agoLevel 2
Library Expansion Option
Greetings!
Yesterday I built a new backup server (Windows 2003/BackupExec 10.0). I had previously obtained all of my updated serial numbers as the support I owned for BackupExec 9.1 included the upgrade path for its components. However, one feature that we owned on 9.1, we never got support on, so it wasn't included in the 10.0 serial numbers - the Library Expansion Option. I have placed an order with my reseller for the purchase of the new Option, but at this point I am waiting for everything to process before I get the serial number emailed to me. I would really like to have both tape drives in my library be usable for the backups tonight. Is there a temporary serial number I can use that will unlock the Library Expansion Option for a trial period, but long enough to have both drives usable until my order is processed and sent?
Thanks!
Yesterday I built a new backup server (Windows 2003/BackupExec 10.0). I had previously obtained all of my updated serial numbers as the support I owned for BackupExec 9.1 included the upgrade path for its components. However, one feature that we owned on 9.1, we never got support on, so it wasn't included in the 10.0 serial numbers - the Library Expansion Option. I have placed an order with my reseller for the purchase of the new Option, but at this point I am waiting for everything to process before I get the serial number emailed to me. I would really like to have both tape drives in my library be usable for the backups tonight. Is there a temporary serial number I can use that will unlock the Library Expansion Option for a trial period, but long enough to have both drives usable until my order is processed and sent?
Thanks!