Forum Discussion

christchild27's avatar
christchild27
Level 3
12 years ago

Problem with opening Symantec Backup Exec 2013

Recently, I came across this issue on the server while I ensuring that all backup jobs are running and when I tried opening Symantec Backup Exec. The program starts opening but in five seconds it crashes and I received a grey box. The issue I received is in the attachment. Thanks for your assistance in advance.

12.x and Earlier
Backing Up
Backup and Recovery
Backup Exec
Basics
Windows Server (2003-2008)
  • christchild27's avatar
    christchild27
    12 years ago

    I got a solution..................... I pray that the solution helps anyone who run into this problem.

     

    http://www.symantec.com/business/support/index?page=content&id=TECH163009

     

     

6 Replies

Sort By
  • CraigV's avatar
    CraigV
    Moderator
    12 years ago

    Hi,

     

    Do a repair of BE through Add/Remove Programs and see if you get the same issue.

    Thanks!

  • Jaydeep_S's avatar
    Jaydeep_S
    Level 6
    12 years ago

    In the first screenshot looks like the C drive is low on space. If BE is installed on the the C drive try to free of some space first. After this try to repair BE and .NET 2.0

  • christchild27's avatar
    christchild27
    Level 3
    12 years ago

    My hd have 905 MB out of 19.5 GB and I am still encountering problems with uninstalling or repairing Symantec Backup Exec also .Net 2.0 framework. Does anyone know any other way I can remove Symantec Backup Exec and .Net 2.0 SP2 from the server?

  • christchild27's avatar
    christchild27
    Level 3
    12 years ago

    I got a solution..................... I pray that the solution helps anyone who run into this problem.

     

    http://www.symantec.com/business/support/index?page=content&id=TECH163009