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Landon_Black's avatar
Landon_Black
Level 2
20 years ago

VSP failed to load

When I upgraded from 9.0 to 9.1, the Advanced Open File Option would fail to load with the System Log error of:

Event ID: 7026
Source: Service Control Manager
Type: Error
Category: None
Description:
The following boot-start or system-start driver(s) failed to load:
VSP

This server is backed up via the Remote Agent. If I do not install the Advanced Open File Option, I do not get this error message.

Any help would be appreciated.
10.x and Earlier
Backup and Recovery
Backup Exec

3 Replies

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  • Renuka_-'s avatar
    Renuka_-
    Level 6
    20 years ago
    Hello,


    Uninstall completely AOFO on this server and reinstall it. For reinstallation use the RANT32 file on the media server.Refer to the foll technote for the same:

    Title : How to install and uninstall the Advanced Open File Option to remote Windows servers from the command prompt


    http://support.veritas.com/docs/253620

    NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered questions pool.
  • Landon_Black's avatar
    Landon_Black
    Level 2
    20 years ago
    I've tried reinstalling it several times, but always through the install wizard in Backup Exec. Would doing it from the command prompt do something different?

    I have the AOPO running on two other servers without any problems.
  • Deepali_Badave's avatar
    Deepali_Badave
    Level 6
    20 years ago
    Hello,

    As you have installed AOFO,
    -- check under c:\winnt\system32\drivers:
    If VSP.Sys is present.


    -- Where you used to have aofo installed before the upgrade?
    -- Was it on the remote server?
    -- If so, we suggeste you to reinstall aofo on remote server but before that remove remote agent from the remote server.


    However you acn also refer the following technote:
    How to install and uninstall the Advanced Open File Option to remote
    Windows servers from the command prompt
    http://seer.support.veritas.com/docs/253620.htm

    NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.