zoky
12 years agoLevel 4
New Mailboxes are not being picked up to enable them for archiving
Hi,
It seems EV is not picking up new mailboxes. The mailboxes are in the correct OU. We have 2 provisioning groups. 1 for our whole exchange environment, and another for shared mailboxes.
I h...
- 12 years ago
Hi Zoky,
This is usually due to the issues associated with DNS/security and the NETBios name, see below article.
http://www.symantec.com/business/support/index?page=content&pmv=print&impressions=&viewlocale=&id=TECH58462
I recommend backing up your SQL databse for EV 'EnterpriseVaultDirectory' make the edit the 'DomainName' entry inside the 'dbo.Organisation' table to reflect the NETBios name and not just the short DNS name. Restart the 'EV Admin' on each of your EV servers.