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Wow! Only 3 months later!
Clearly no urgency to get this resolved...
Can we start at the beginning with detailed information of your environment?
Exact OS on the client(s)?
Hopefully not really Windows 2000 as support for this OS was dropped by Microsoft and Symantec/Veritas many years ago....
NBU version and patch level on the client(s)?
NBU version and patch level on the master and/or media server?
Have you created bpfis and bpbkar log folders on the problematic client(s) to troubleshoot?
Have you selected 'Enable multiple data streams' in Policy attributes so that a separate stream is generated for each drive letter and System State/SCC ?
This will help to troubleshoot problems with each component/stream.
Hello Marianne!
You are right, there's no urgency to get this resolved. I'm just wondering if there's a command we can type into the master server to backup system state. I mean, it's there but the size is 0 bytes and we get around it by running w2koption -backup -system_state 1 in each and every client. It happens to 2003 and 2008 Windows clients. Master and media servers are at 6.5.x.x.
Thanks!
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