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AZ_Dave's avatar
AZ_Dave
Level 3
10 years ago

nbatd is failing to start

Hi.

 

I'm running NB 7.6.0.3 on Solaris 11 x86 OS.

When I restart NetBackup nbatd silently dies. In my messages log I see "Dec  9 10:27:48 wayback nbatd[17474]: [ID 702911 user.error] V-18-24591 Broker has mismatched keypair".

Searching the net, this forum and the documentation I cannot find any way to fix/regenerate these key pairs.

Any ideas or is this a job for symantec support?

This is not an emergency, my backups are running fine. I'm just trying to set up a trusted relationship with another master server.

 

Thanks!

David

 

7.6
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  • AZ_Dave's avatar
    AZ_Dave
    10 years ago

    The following fixed my problem. It's probably a very obscure situation but maybe it can help someone in the future.

     

    Check for files here:

      /usr/openv/var/global/vxss/eab/data/root/.VRTSat/profile/certstore/*.0

     

    If so move them, restart NB, then

      /usr/openv/netbackup/bin/admincmd/bpnbaz -ConfigureAuth

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  • watsons's avatar
    watsons
    Level 6
    10 years ago

    So this Solaris box is a master server with NBAC setup?

    You can setup the verbose nbatd logs (DebugLevel=6 for OID=18) using vxlogcfg, see if there is anything useful about the error. The log folder is in  /usr/openv/logs/nbatd/

    Usually for key generation, remove the previous/existing key and re-run the service will do, but again it's better to check with Support first.

  • AZ_Dave's avatar
    AZ_Dave
    Level 3
    10 years ago

    Hi Watsons,

    Thanks for your help. I don't know where the keys are stored so I've opened a low sev case with support.

    I'll try to update this thread when I hear back from them.

    Thanks again,

    David

     

  • AZ_Dave's avatar
    AZ_Dave
    Level 3
    10 years ago

    The following fixed my problem. It's probably a very obscure situation but maybe it can help someone in the future.

     

    Check for files here:

      /usr/openv/var/global/vxss/eab/data/root/.VRTSat/profile/certstore/*.0

     

    If so move them, restart NB, then

      /usr/openv/netbackup/bin/admincmd/bpnbaz -ConfigureAuth