ContributionsMost RecentMost LikesSolutionsBESR 8.5 and Win 7 Ultimate Bitlocker I have recently install BESR 8.5 on Win 7 Ultimate. The machine is a laptop and has bitlocker enabled. I keep getting the following errors whenever I attempt a backup: EC8F17B7: Cannot create recovery points EC8F03EA: Cannot create a virtual volume image of the selected drive. E0BB0147: the operation 'Snap Volume' is not currently enabled for this Volume. Error E0BB0147: The operation '%1' is not currently enabled for this %2. I have run FIXINSTALL.BAT and rebooted, no effect I have uninstalled, rebooted and reinstalled, rebooted, no effect I have manually installed and registered the SymSnap service, made sure it's started, no effect. I have other machines running bitlocker that are backing up fine. Any ideas? Re: Quantum Superloader 3 L700 and BE 2014 So the adamm.log said the same thing as the registry. I haven't tried the BE 2014 because we are doing a hardware refresh and fresh install. I don't want to interrupt the current server because it's in production. I also don't want to use our current tape drive if we are going to run into problems with BE 2014. Re: Quantum Superloader 3 L700 and BE 2014 I checked and was unable to find the adamm.log under the BackupExec folder. Should I be looking elsewhere? Re: Quantum Superloader 3 L700 and BE 2014 SCSI Re: Quantum Superloader 3 L700 and BE 2014 I looked at the Identifiers in the registry for the drive and it showed: QUANTUM UHDL QUANTIUM ULTRIUM 4 Is that the correct string I'm looking for? Quantum Superloader 3 L700 and BE 2014 I was unable to find my tape drive on the BE 2014 HCL, but we are currently running BE 2010 and could not find it on the HCL for that version either. What I would like to know is if anyone has tried BE 2014 with this tape drive(Quantum Superloader 3 L700) and did it work?