Don_Wheeler
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Joined 18 years ago
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Re: Can't install latest tape drivers for 10d
Yes. That's where I get the version mismatch error with tapeinst. It says that I have to be using BE version 10.0. The Delldrivers mostly work. But we're getting lots of job failures and the recommendation from Veritas is to use their drivers over the Dell ones anyway. Now, if only they'd allow me to install them...:smileyindifferent:422Views0likes0CommentsRe: Can't install latest tape drivers for 10d
I would be willing to try an older revision of the drivers (like say the rev just before the latest). But all shortcuts on the Veritas support site point to the newest drivers. Anyone know how I can get my hands on previous driver versions? I've already tried the Symantec FTP site but it looks as though they don't leave older versions laying around for very long. Message Edited by Don Wheeler on 06-06-200710:10 AM422Views0likes0CommentsRe: Can't install latest tape drivers for 10d
Here's the screen shot. Note the "tion" message that I mentioned earlier. Also below is the only information that appears in the application log. Event Type:Information Event Source:MsiInstaller Event Category:None Event ID:11708 Date:6/4/2007 Time:9:24:53 AM User:RIDOC\dwheeler Computer:DOC-V1 Description: Product: VERITAS Device Driver Install -- Installation operation failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 34 38 35 35 33 34 {9485534 0008: 31 2d 33 44 37 37 2d 34 1-3D77-4 0010: 43 38 39 2d 38 42 44 34 C89-8BD4 0018: 2d 41 35 41 39 37 43 33 -A5A97C3 0020: 38 32 39 38 46 7d 2c 20 8298F}, 0028: 31 36 30 32 1602422Views0likes0CommentsCan't install latest tape drivers for 10d
Hi. I would liketo install the latest W2k3 drivers for BENT 10d. I downloaded the file at http://seer.entsupport.symantec.com/docs/285593.htm. But when I try to execute it, I get a weird error message that is unreadable. It's a dialog box with a red X and all it says in the box is "tion". When I try to extract the latest driver files from the "packagefortheweb" file using winzip, I get a message that the data.cab file is corrupt. When I try to install the original drivers that came on the 10d CD,I receive a message that says "ERROR: Version mismatch. This version of tapeinst is only compatible with Backup Exec 10.0". Now I'm stumped. Does anyone have any ideas? Thank you.422Views0likes10CommentsShutdown and restart procedure for BE10d on W2k3
I know I've seen a document or bulletin on the Veritas/Symantec web site that describes step by step the order in which a Backup Exec CAS and MMS servers should be shutdown when the servers are going to be rebooted. Does anyone have a link to this document? Thanks.106Views0likes1Comment