My license does not work.
In 09/30/2013 i bought a SYMANTEC SYSTEM RECOVERY DESKTOP 2013 perpetual license and installed it on my personal computer. After made several backups I passed some time without to use this backup program. Then this year I decided to install SSRD 2013 on a new computer to navigate in old backups to recover some files, but my original license code didn't got activated the program. Searching on Google I found that SSR was sold to Veritas. I managed to got a new license number on Veritas account panel, but this year I had many troubles with my new PC (I'm overclocker) and I think that maybe i activated the new install using the new key, but after a few hours or days my new PC crashed forcing me reformat the hdd. In fact I lost the count of how many times that I formated my OS hdd this year. I tried to revoke my license to make a new install, but the Veritas panel doesn't provide this option. I tried to buy a new license of Veritas System Recovery 18, but all vendors in my country until now refuse to sell a license for a single desktop user arguing that they sell this product for corporations only. So, my question is: how I can get my SSRD 2013 license working on a Windows 10 Pro computer?1.8KViews0likes5CommentsSymantec System Recovery 2013 errors
Hi I have been unable to successfully backup a particular server for a few weeks now. It was working fine for years but suddenly stopped working. I have tried reinstalling SSR but it did not fix the issue. This server is a vmware VM running Windows Server 2012. Here is the error message from the SSR console: Error EC8F17B7: Cannot create recovery points for job: SERVER_NAME. Error E7C3000F: Device \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3 cannot read 8192 sectors starting at LBA 156769912. Error EBAB03F1: Following Operating System error occurred while performing requested operation: 'The device is not ready.' (UMI:V-281-3215-6071) Details: Source: Symantec System Recovery Here are the warnings and errors from the applicaiton log: There was insufficient disk space on volume D: to grow the shadow copy storage for shadow copies of D:. As a result of this failure all shadow copies of volume D: are at risk of being deleted. The shadow copies of volume D: were aborted because the shadow copy storage failed to grow. I don't have shadow copies enabled on the volume. The volume has 30% free disk space. No idea what to do now! I've got SSR running on 20+ servers without any issues. This is the only one causing me problems. Hoping someone can advise. Thanks1.8KViews0likes6CommentsBackup Image Size is Lot bigger than the Actual HDD size
We were using the Backup Exec System Recovery 2013 on the Windows Server 2012 R2for quite a period of time (2yrs to 3yrs), but suddenly the Size of the Image created by BESR2013 is quite bigger (about 1.5 times) than the Actual Drive Size. We are using the Full Backup Feature, might I know what might causes and also any solution for that? Thank you very much for all the helps in advance.773Views0likes1Comment