Symantec Data Insight 5.0 Documentation Available
Symantec Data Insight 5.0 product guides(PDF and HTML pages) are now available on theSORT documentation page. TheSymantec Data Insight 5.0 documentation set includes the following manuals: Symantec Data Insight Release Notes Symantec Data Insight Self-Service Portal Quick Reference Guide Symantec Data Insight Installation Guide Symantec Data Insight User's Guide Symantec Data Insight Administrator's Guide Third-Party Legal NoticesSolved984Views2likes1Comment
Does anyone have a list of non-indexed attachments?
We are building a document that shows what type of attachments are not indexed by Enterprise Vault and are therefore not searched when using Discovery Accelerator. We use DA when we are subpoened for efiles and may need to show a court which types of files may not be produced when searched. The only document I've seen from Symantec uses generic terms like it cannot search within encrypted emails or audio files...we're looking for something a bit more specific...such as PDF or image files, etc. Obivously we can't account for every type of file but if we can get a good list of common files that would be helpful. Thanks!Solved1.1KViews2likes1Comment
Two Compliance Accelerator Servers, One Configuration Database?
I called support and was told that our CA configuration was not supported because we have 2 CA servers but only 1 configuration database. Is it true that for for every Compliance Accelerator server there must be a seperate EVCAConfiguration database?Solved2.9KViews1like6Comments
DI configuration modification
Is it possible to modify the configuration of the DI environment to monitor filers in a cluster as individual servers? Large environment with DFS clusters, needing to monitor the servers in the clusters as individual servers to allow Data at Rest to use the DI information for share size.Solved1KViews1like3Comments
Data Insight - max results issue
When running reports in Data Insight, we need to expand the number of results in the reports. In another site, Data Insight is configured to have about 99999999999 counts before truncation, because a Conf file was able to be edited. No one recorded what that file was or where, so we can't duplicate this on the new site. This is the portion of the reports we want to increase past the standard limit. "Truncate output if record count exceeds:" Does anyone know the config file I'm referring to, or where it is located?Solved1.3KViews1like3Comments
Looking to search by exact term and case sensitive
We are running DA 9.0 on a windows 2008 R2 server with the reviewer running the search from a windows xp machine. He is looking to search for an exact term i.e. xyz. If he puts in the search for "XYZ" would it only be for those three letters? He is also looking for a way to find them only as case sensitive. Possible? I was looking for documentation on this but this best I can find is the DA 8 guide to effective searching, not finding one for 9.0.Solved1KViews1like2Comments
Order of upgrade for DA 10.0.4?
Just reading Upgrade instructions for 10.0.4. On page 34 it states; Order of upgrade in an environment with Compliance Accelerator or Discovery Accelerator If the Enterprise Vault environment that you are upgrading includes Compliance Accelerator or Discovery Accelerator, the Accelerator version must be upgraded to 10.0.4 or later. The Accelerator version can be up to one major version higher than Enterprise Vault, but it must not be lower than the version of Enterprise Vault. See the Enterprise Vault Compatibility Charts at http://www.symantec.com/docs/TECH38537. You must upgrade the Accelerator product before you upgrade Enterprise Vault. Perform the upgrades in the following order: Upgrade the Accelerator product. Then upgrade Enterprise Vault on the Accelerator server. Finally, upgrade Enterprise Vault on the Enterprise Vault server. This is a change from previous upgrades, where you had to upgrade EV first, then EV components on DA server and then DA itself. Can anyone confirm? Anyone did DA 10.0.4 upgrade yet?Solved1.5KViews1like5Comments
Discovery and Compliance Accelerator 10x - Describe your Features
Hello Guys, Well, I need to prepare a WorkShop to describe in company (legal departament) the functions of Enterprise Vault Compliance and Discovery Accelerator 10x. I have seen some guides about it but I can't understand to develop a workshop. I would like to know if anyone has any extra material that could help me to do it. For example: E-learning, Power Point, PDF and etc. Thanks so Much.Solved893Views1like4Comments
'Statistical Sampling', 'Guaranteed Sampling' and Jounal Connector relationship?
Hi All, According to the document "With guaranteed sampling (the default), Compliance Accelerator captures all items for every monitored employee throughout the day. After midnight, it picks a random sample from each employee's items and adds them to the review set. If you choose guaranteed sampling, you cannot cap the number of items that Compliance Accelerator adds to the department review set. With statistical sampling, Compliance Accelerator takes a random sample of the items that it has captured during the previous 24-hour period and adds them to the review set. This means that some employees may have fewer items captured than others with an identical monitoring percentage" But if we using guaranteed sampling, is it mean that we dont need the install Journal Connector on EV? Also, in the CA client, the sampling percentage is it relation to 'Statistical Sampling', 'Guaranteed Sampling' ThanksSolved872Views1like6Comments