Former Ghost 15 user - Getting trapped in the SSR 2013 Trial
A few days ago I had an issue with doing a system restore using Ghost 15. I went to that forum for help and learned that Symantec was going to discontinue Ghost and recommended users "check out" SSR 2013 with its free trial. I downloaded the free trial and eventually learned it would not install unless I first remove Ghost. That wasn't from anything that I saw when the SSR installation failed; that happened without any additional information. However, I did eventually find my way to this forum and a helpful Guru pointed out the issue and also that I could always re-install Ghost if I wasn't happy with SSR. I uninstalled Ghost, installed SSR, and started backing stuff up. Now, if one of the things you want to do is a full system restore (my primary interest)then you need a recovery disk. SSR will make a recovery disk for you and all you need to do is provide an activation key which you don't get with the trial version. No problem, as all I need to do is install Ghost. But I can't install Ghost until I uninstall SSR. And SSR WILL NOT UNINSTALL. Whenever I try to uninstall it there's an Error 2738 and something about a VBasic error. So now I have a trial verision of a program that I can't use and a paid for program I can no longer load. I guess it can all be fixed if I pay Symantec for an activation key for a program that I'm not sure I want in the hopes it will maybe allow me to upgrade to a latter version that can uninstall so I can install the program I uninstalled so I could evaluate the Free Trial. To put it another way, I may have to pay Symantec to I can remove their free software and load back the software I paid them for as well. And, even it it turns out there's a simple, and hopefully less expensive, way out of this I've still wasted a lot of time on what should be a free trial of a comercial product which appears to be more of an alpha test. (If I sound upset, it's because I really am)
What to do when your Serial Number for SSR 2013 R2 is not working in Fileconnect
Hello, some customers are currently reporting issues with their seriel numbers they received in upgrade notifications for SSR 2013 R2. If you are faced with that issue I would recommend to call Customer Care. They can provide a termprary serial number for downloading the software. Customer Support Assistance http://www.symantec.com/support/assistance_care.jsp Cheers STHN
does SR 2013 R2 support recovery to different hardware for windows 2003?
hi there, in summary, my only question is this: does "symantec system recovery 2013 r2" support the recovery to different hardware for windows 2003 r2 machines? please read the details to understand why i'm asking. thank you! i'm completely new to "system recovery 2013 r2", and i'm attempting to evaluate its use in restoring windows servers to different hardware. my first test case is using windows 2003 r2. i spoke yesterday with a sales engineer, and he said i would need to install the server version of sr 2013 r2 on the source machine, and then create the sr boot disk. i went to install sr, andgot the following warning: "This system does not meet the requirements to install the Symantec System Recovery Disk creation utility. The recovery disk creation utility feature is supported on Windows 2008 (and later) and Windows 7 (and later). Note: Symantec does not ship the recovery disk with System Recorery 2013 R2 and hence includes a utility in the installer to create a recovery environment." the sales documentation and the compatibilty list on the symantec website specifically lists windows 2003 r2 as supported, and the engineer i spoke with yesterday also said that it would work. so i went to look for the downloadable .iso instead, but i found a tech article (http://www.symantec.com/business/support/index?page=content&id=TECH225888) that specifically states that downloadable iso's are no longer provided. any guidance would be appreciated. --aaron
SSR 2011 Symantec System Recovery Disk ISO download
I have SSR 2011 installed and would like to create a System Recovery disk, but i don't have the ISO. I know there's a download for that and I've seen a location for a 2013 version, but I assume I need a 2011 version. Where can I download one? Thanks, RobHow do I create a Custom Recovery Disk using the SSR 2013 Trial
I've just downloaded the SSR 2013 trial and want to create a bootable recovery disk. From what I can tell from the unavailable user guide and sparse help file, I need the to have a SSR disk or SSR recovery .iso in hand and neither was provided with the trial. Is there a way to proceed without them?
BackupExec System Recovery Server 2010 - Recovery Disk Only - Download FAILS
I have tried many times to download both the multilingual and english only version of the Recover Disk Only for BESRS 2010, and it always fails, Connection reset by peer, or if using the Download Manager it just fails saying the Download integrity is invalid. Does anyone know where I can get a good copy of this? Thanks.
