archived item can't be opened after being moved from PST to inbox
we are using EVault 9.0.4 with exchange 2007 SP3 RU11 and Outlook 2010. archiveds items can't be opened after being moved from PST to inbox with the below error message : "enterprise vault cannot open this item copy or move it to your mailbox and then try again from there" is this normal? any way to reset the message status? thnaks for your help4.4KViews0likes5CommentsSymantec Enterprise Vault API
Hi.I am currently on a email archiving product evaluation project and I can't find information about some criteria that i have about API. Does Enterprise Vault or Enterprise Vault.cloud have an API? And is the API able to initiate, execute and obtain results at least in terms of: Searching the repository based on the metadata values, full-text search indexing, search based on a folder in the hierarchy, access to the content of the search results? Do actions performed by the API allow modification of metadata describing the content of archived documents? Do actions performed by the API observe the security system implemented by the repository in order to protect against unauthorized reading / modifying of archived content and metadata?Solved3.2KViews0likes3CommentseVault task controller service and storage service stopping
This has been ing on for a couple of weeks now and I still cant find a solution. THe task controller and storage service are always in a stopped state. If I start them it may last for a few seconds to a couple of hours but they always end up stopping and clients cant view any archived emails. I tried many suggested solutions from Symantecs kb articles and called tech support and still no go. Windows 2003 SP2, eVault 7.5 SP3 I did all this below: 1. Added the registry keys for the memory management - http://seer.entsupport.symantec.com/docs/292506.htm 2. increased page file size- http://seer.entsupport.symantec.com/docs/346629.htm 3. In creased the MSMQ from 1 GB to 8GB - http://seer.entsupport.symantec.com/docs/301437.htm I eventually called a tech and we found over 300,000 messages in the MSMQ, We purged them all and it seemed to run great but then a few hours later...same problem. Below are the technicians notes of what we performed. -Configured MSMQ-related registry changes in accordance with Enterprise Vault best practices -Examined MSMQs. Several queues large numbers of unprocessed items. -r1 has 37k -storage restore has 300k -storage spool has a few -r1's Admin has 400 -Purged storage restore, then r1, then storage spool, then admin, testing in between each to see if the services would stay up. -After storage spool, the services did not automatically stop themselves. However, they still stopped when we actually ran an EV Provisioning Task. -After purging the Admin (for r1) as well, we were able to run the Provisioning Task successfully -Verified that we were able to archive and retrieve items from the vault. Any suggestion? I'm out of ideas. Thanks.Solved2.8KViews0likes11CommentsSecondary Mailbox Archiving Issue
Hi, Environment EV 10.0.2 for MS exchange Outlook Client addin 10.0.1.1171 Outlook Client: outlook 2010 Currently, we have two mailboxes configured in outlook, lets say abc.com and xyz.com. abc.com mailbox is set as Default and xyz.com mailbox is set as secondary in outlook profile. The archiving is not enabled for abc.com but it is enabled in xyz.com. The issue is that if the OST/data file for ABC.com is set as default, the EV icon is not showing properly (displaying as closed envelope and no archived email icon showing in the mail). It will also show a message stating EV is not available because your primary mailbox is not enabled for use with EV. Archived mails are not opening correctly also. When the default OST file is changed back to XYZ.com, the EV archiving works. But we need to use the OST file of ABC.com due to some other constraint. Thanks for your help in advance. Thanks, RohithSolved2.6KViews1like5CommentsWhat is the best way to export bulk mailboxes out from EV ?
Hi, I'm on EV 8.0 SP4 and some of my division in the company has been acquired by another company thus leaving us soon. What is the best way to export 150+ Enterprise Vault mailboxes out from the multiple Vaults (some are opened and some are closed).Solved2.6KViews0likes5CommentsSymantec Enterprise Vault 10 Outlook Anywhere Using Checpoint
Hi, I am using enterprise vault for microsoft exchange. On vault server sll(https) is enabled. There is an exchange 2010 server. Everything works normal on local. But I have problem on external user using OWA and Outlookanywhere Syncronization,store, restore not working. I dont know how to configure rpc over http connection,rpc over http proxy url, use proxy setting and web application URL on desktop policy Mail local and external adresses are like below. vault1.akr.local(10.0.0.128) --> vault sever local adress mail1.akr.local (10.0.0.127)--> exchange local adress vault.akr.com --> vault external adress mail.akr.com --> mail server external adress Vault.aker.com has an external ip195.xx.199.128 Mail.aker.com has an external ip195.xx.199.127 On checkpoint Firewall smtp,https request to195.xx.199.128(mail.akr.com) direct to10.0.0.128(mail1.akr.local) https request to195.xx.199.127(vault.akr.com) direct to10.0.0.127(vault1.akr.local) I dont want to use ISA to public sites. Can I do Outlook anywhere and OWA configration for symantec vault just using Checkpoint firewall. If it possible How do i need to configure destop policy on Vault server (pc over http connection,rpc over http proxy url, use proxy setting and web application URL) . Thanks...Solved2.6KViews4likes8Commentsdisable archiving exchange
Hi all, I would like to disable the exchange archiving. Unfortunately the Evault was not setup by me so I’m not really familiar with the software. As I understood I have only to disabled the two tasks: Exchange Mailbox Archiving Task for "our Mailserver" and Exchange Provisioning Task for "our Domain" The other tasks for the file archiving I will let running. Is that the right way? The attachments from the exchange which are already archived should stay archived. I think it will be or I’m wrong? I hope you can help me Tanks. Im using EVault 9Solved2.5KViews0likes3CommentsEV Dashboard 0.21 available for download.
Hi all, I have just uploaded a new version of EV Dashboard to www.evdiscuss.net/download. It includes a new Singe Instance Storage Report. Thanks go to JesusWept2 for providing the SQL query, which I have wrapped up in some ASP. A new table needs to be created 'SISReport', within the EVDashboard database. The code to create the table is in the /sql/EVDashboard Database Creation/CreateTables.sql. Enjoy, Jeremy.2.3KViews0likes31CommentsHow to Configure Enterprise Vault Mailbox Archiving Policy For Specific Requirement
Hi, I am having EV 11 for Exchange 2010 implemented. I am having a specific requirement which is as given below. 1. Archive all mail items from user mail box, which are older than 45 days. 2. Any new mail item arrived in my mailbox which is more than 1024KB, should get archive immediately after 1 day. 3. Retention for both of the above mentioned requirement is 1 Year As I understood, the above requirements I can configure in exchange mailbox policy. But parallely I also have below requirement for which I am looking for the help. Any mail which comming from helpdesk@test.com should get archive after 1 day. However, for these mails, the retention policy has to be 6 months I know, creating seperate folderin my Inbox for the helpdeskmails & applying specific policy,will work in this scenario. However, without creating folder, is there any way to configure the policy. I have tried custom filtering, but it didn't work. May be I would be doing some mistake while creating custom filter. Regards,Solved2.1KViews0likes5Comments