Need an explanation of what the local EV db's are?
I'd like an explanation of what the local EV db's are located here on c:\ drive, ....\local settings\app data\kvs\enterprise vault\ecdf453dcfg....\ There are very large db's, in addition to xml and ini file. Do these db's need to be here, can they be deleted? If yes, will there be any issues? thanks. ap1111Solved7.4KViews0likes4CommentsEVPM: Error Creating Privileged MAPI Session
Hi There, I had this EVPM process which would create and populate folders in people's Outlook and set retention categories on them. This process is broken now and when i run that process, it returns with the error message "Error creating privileged MAPI session" Here is how i run this and i have been running like this for ages and it has been working but this stopped over a month ago and i cannot make it work anymore, anything found online so far is not helping: I modify the INI file with proper Mailbox DN to which i need to deploy the folders and then i launch the commad prompt, i browse to the directory where Evpm is located, see below, i have changed any identifiable info to something phony: "C:\Users\evault>Cd C:\Program Files (x86)\Enterprise Vault C:\Program Files (x86)\Enterprise Vault>Evpm Would you like to perform an Exchange or a Domino related task? [E/D]:e Please enter an Exchange Server name: CASARRAY1234 Please enter the service mailbox alias: EV--mailbox1@smtpdomain.com Please enter the ini file name and location: C:\Program Files (x86)\Enterprise V ault\All_default_useralias.ini Creating privileged MAPI session ... Error creating privileged MAPI session" Now for all above fields, i have tried all possible combinations i can think of, for example, for Exchange server name i have tried all CAS servers individually one by one, e.g CAS1, CAS2, CAS3, CAS4 For service mailbox alias, i have tried, SMTP addresses and mailbox aliases of all of our four EV system mailboxes e.g EV-mailbox1@smtpdomain.com, EV-mailbox2@smtpdomain.com, EV-mailbox3@smtpdomain.com, EV-mailbox4@smtpdomain.com, EV-mailbox1, EV-mailbox2, EV-mailbox3, EV-mailbox4 I have even recreated one of archiving tasks to no avail. I cannot think of anything other than that we might have created some new mailbox databases and moved mailboxes around around the time when this started occuring but i am not 100% sure about it. I am under pressure to get this fixed, please help!Solved5.9KViews0likes15CommentsHow to restore the archived items from EV to 365 mailbox
Hi everybody, Customer wants to move some users from Exchange 2010 to Office 365 and those users's mailboxesare also archieved in EV ( 11 CHF3). How those moved Office 365 users can restore their archived items from EV to Office 365 ? Thank you,Solved5.6KViews0likes6CommentsEnterprise Vault Retention Settings
Hi everyone, I as of yesterday have been handed responsibility of the Enterprise Vault for my company. I have a little bit of experience with the product, but right just winging it until I full understand it. We of course have no documentation available so I have been reading through Symantec posts here on the forums. I do however have a few questions when it comes to emails being deleted from the vault and the retention period involved. As of today our site's Storage Expiry is set to have emails expire based on the Archived Date. Now that's cool, but I can't find anywhere in the VAC which tells me how many months or years these emails are kept based on the archived date. It could be 6 months from the archived date or it could be 3 years. I don't know and I cannot find anything telling me this in the VAC. I attempted to look up Storage Expiry reports in the event viewer, but could not find the event ID's 7085 or 7086 since we are on EV v10.02.1112. Our email environment is Exchange 2010. On the VAC, when I look at mailboxes in the Archives, I see the Expired Items say "Will be deleted", so I know they are deleting. That being said, does anyone in the community here know where I can in the VAC or otherwise and find how many months or years emails are kept in the vault based on the Archived Date? When I look at the Archive Settings for the site, the retention category has been labeled Business. When I look in Exchange though, I see no retention policy called Business, so my impression is this an Enterprise Vault retention policy. I have found no way to see the date range associated with the this "Business" policy either. Can anyone point me in the right direction?Solved4.1KViews1like7CommentsFailed Index Volume
We have EV 10.0.3 for Exchange 2007 and recently we ended up with Indexing issue on only Journal mailbox. We cannot search on Journal mailbox from December 2012. Going to Indexing on the EV console we can see 1 failed index. Indexing and searching is fine for all other users. We recently migrated from EV 8 to 10.0.1 and this is where after a while one of he Journal indexing volume (64-bit) failed and this is the only 64 bit indexing for Journal archive. We have tried various fixes including: verifying and Synchronise. Some of the event logs suggested to upgrade to EV 10.0.3 and we done the upgrade but not luck with the fix. Symantec support suggested to use EVSVR to locate the missing items. then we applied EVSVR in report mode and then in repair mode it identified the missing items and deleted them from the indexing. then it was suggested to rebuild the indexes (only for the failed volume) and we done that and completed the rebuilding. the failed index on the Indexing went a way for a short time then restarting the index server it brought back the failed status and showing error id 28998 and 41329 (Error Type: FrenzyErrorDetected). I am not sure what else we need to do as I believe Symantec is running out of options here. Any suggestions or ideas please. thanksSolved4.1KViews0likes8CommentsSync Issues Conflicts Folder
Hi All , I have noticed many users having the Sync Issues> Conflicts folder under Virtual Vault. Does any one know what is the purpose and what are the emails that are in their. I mean are they in there as theycould not be synchronized with the EV server? I would just like to understand why does an email landup in the conflict folder. Thanks AmitSolved3.6KViews0likes9CommentsEnabling Vault Cache and VIrtual Vault and successfully synchronising.
Dear Experts, I have a read theough a number of existing posts, I've tried following the 'Troubleshooting Vault Cache Synchronisation for vesions 10 and 11, but I'm still getting something wrong. I've added registry settings including "PSTDIsableGrowAllowAuthenticodeOverrides", in a bid to get the synchronisatoin to run and complete, but no joy. Synchronisation bombs out after a few seconds with 'No Vaults Available. Contact your Helpdesk' and 'Connected to the Enterprise Vault Server'. This has yet to work for me, though a few other user clients appear to have succeeded. Please see attached log and advise me where I've gone wrong ? thanks in advance, a numpty.Solved3.6KViews3likes37CommentsExclude certain sender addresses from journaling / archiving
Hi everyone, We have been using EV 10 against Exchange 2010 for message archiving for awhile. A new requirement just came up that is throwing me for a bit of a loop. Basically we were told to start journaling everything which is simple enough to do. The problem is that we have various automated emails from our monitoring systems, automation and the output of our ticketing systems which adds up really quickly and which we don't want to keep forever. A rough back-of-the-envelope guess at the number of these messages is about 10,000/day - multiply that by 7 years and it is like 25 million messages! Argubably we should not generate so many emails but that is another conversation unfortunatly. So, at the very least, what I'd like to do is journal everything but those messages sent by the 10 or so email addresses which are responsible for this flood. I actually wouldn't mind excluding them from archival by Vault altogether but will settle with keeping them out of the journal as hopefully the users delete them in less than a year. It looks like I can do this with Custom Filtering but would like a bit of guidance as to how to proceed. Regards, JasonSolved3.5KViews0likes7Comments