Duplicate Email in Outlook after Legal Hold activation
Hi everyone, I have a big issue with my Enterprise Vault infrastructure. Last week, i activated the Legal hold on several mailboxes. (Using this answer :https://www-secure.symantec.com/connect/forums/litigation-hold-procedure) During the week-end, the database has grown a lot... and every items in users mailboxes got duplicated. (Email, Calendar items, etc...) In another thread (this onehttps://www-secure.symantec.com/connect/forums/getting-duplicate-emails-when-trying-archive-emails-outlook), it's said that that kind of thing happen when no option are selected in the policy. My purpose was to set legal hold on several mailboxes and "don't touch" the original.(it seems to worked... before i discover the duplicate items) Can anyone help me before i contact the support ? Does someone know a way to eliminate the duplicate and get back to normal ? ThanksSolved1.6KViews0likes7Comments
error sys webforms.pagemanager evault
Hi, I have many emailsexchange archived with add-in enterprise vault for client windows 7 , but I fondsome dificulties with this operation. please advise for a solution error message : sys webforms.pagemanager a la valeur Null ou n'est pas un objet724Views0likes2Comments
Old archives with no index and no provisioned
Hi All, there is another thing would be nice to resolve. I've found around 1200 oldarchives, with no indexes, no longer beingprovisioned. The only thing I can do with them is export to pst. Is there any other way to index them and make available for searching/browsing (in case of legal cases)? Thanks, MikeSolved1.1KViews0likes5CommentsLitigation Hold Procedure
Hi Everyone, I'm looking for some kind of procedure to set up a Litigation Hold on mailboxes and archives. I have a standard setup of 2 Exchange servers, a Enterprise Vault (first archive policy is "older than a year")and Discovery Accelerator set up on my infrastructure i must put some mailboxes in legal hold in order to protect everything on it. But i don't know how to achieve and be sure is "Legal compliant" (I know how to do it in Exchange, but not with Enterprise Vault). I searched for a procedure or something like that, but didn't find anything. Can someone help me ? ThanksSolved1.9KViews0likes3Comments
Ad-hoc archiving for a disabled mailbox
Hi The environment is Exchange 2010 SP3 + EV 10.0.4. Is it possible to trigger a script before we disable a mailbox during the separation process to archive all the mails to Enterprise Vault? This would be very helpful for our operations Team. They frequently serve the requests from business to provide access to separated staffs mails for business continuity. In this case, they provide access to the separted staff archives. However there are some mails (those are not eligible for archive as per policy) might be stored in the mailbox and was disabled during the separation process. or any other better ideas to handle in such situtation? ThanksSolved962Views0likes3Comments
Expiry Deleting Messages in Archives Locked for Legal Hold
We are running Enterprise Vault version: 11.0.0.1470 on Microsoft Windows Server 2008 R2 Standard Service Pack 1. We recently turned on the Expiry process in our environment after it had been inactive for a long time. Prior to activating Expiry I used the Administration Console to find all Exchange Mailboxes for individuals involved in legal issues, and cleared the checkbox for the Deletion Protection options “Allow deletion of archived items and of this archive” and “Delete expired items from this archive automatically”. I also ran a SQL query to confirm all messages in these archives were set to the retention category “Business”, which shows the checkbox set for “Retain items forever” in the policies section of the Administration Console. I was surprised to discover one of these mailboxes went from 85k messages down to 64k messages after the Expiry process was run. I’m looking to understand why this could have happened with the safeguards I described in place.Solved889Views0likes3Comments
Enterprise Vault Exchange archiving
Requirements as follows, ALL Exchange messages are retrievable (either not deleted (legal hold) and/or journaled)), AND Individual Users can search and retrieve their own messages AND An Administrator with designated permissionscan search and retrieve all messages. Based on my limitedunderstanding, Item 1 and 3 can be achieved with either legal hold orjournaling plus e-discoverybut achieving Item 2 is difficult. Any feedback appreciated.Solved1.3KViews0likes7CommentsSymantec Enterprise Vault - UK Partner advice.
Hi, We are currently using Enterprise Vault v10.0.2.1112 for Exchange, SharePoint and File Shares (FSA). Due to issues and concerns we are now considering dropping the SharePoint and FSA components and only retaining Exchange (maybe even dropping that). Can anyone advise on/recommend some UK Partners who can assist us, as i'm sure most of our issues/concerns are down to our set-up and not the product itself. The sweetener for any partners will be the potential consultancy if we decide to stay with Enterprise Vault and upgrade to the latest release, and the possibility of procuring and installing additional Enterprise Vault add-ons. Regards, SurinderSolved1.9KViews0likes5Comments
Symantec Enterprise Vault Deployment
I plan to deploy Symantec Enterprise Vault 11 in a companya company with two subsidiaries, one is in country-A and the other in country-B. So how symantec Enterprise Vault can meet this scope of work? Provide a holistic and detailed design indicating which software components will be supplied, what hardware components are required from the companyon the basis of the current environment in Country-A Data Center and planned infrastructure in Country-B The design and implementation will build a solution with a 2 ways replica between Country-A and Country-Band a failover functionality. Use both sites for redundancy and failover in case of an outage of one site Expected to detail all aspects of the solution implementation specific to how which requirement will be met, using a detailed project plan Implement the solution to be fully operational Installation, configuration and successful testing of the solution without disruption of existing email services Work closely with the company’s internal team of 3 engineers during implementation to ensure knowledge transfer on the installation, configuration and maintenance of the EV servers Currently, each site Country-A and Country-B has 3 exchange servers. The Symantec EV solution will integrate seamlessly with the onsite Microsoft exchange servers Integration with the existing infrastructure and servers including the current Backup system (No Backup Exec and no NetBackup) Each EV server will serve the mailboxes located in the same Data Center Archiving of emails for a minimum period of 10 years within a secure based environment/storage in each data center Redundancy capability in that should there be an outage on the onsite EV servers, access to archived emails is ensured Mail Archiving server availability of 99.99% Please help me to answer this scope of work! Thank you in advance.Solved952Views0likes2CommentsLitigation hold
I just read a good article on how to stop EV Archiving for a user when they are on Litigation Hold in Exchange:https://www-secure.symantec.com/connect/blogs/exchange-2010-litigation-hold-and-ev#comment-10743491 In my opinion this will simplykeep EV from archiving new content froma userthat ison Exchange Litigation Hold. Thereby avoiding the user from accumulating deleted items and versions in the Exchange Dumpster. I'm thinking that ifthe user is on litigation hold Exchange, wouldn't youalso need to put the mailbox archive on legal hold to retain that data? Is there a good way to simply manageEV archives and Exchange 2010 Litigation Hold based on a common process? I'm open to using DA, AD groups, and/or scriptsto manage this. The important thing is that I need toensure that a single action triggers a litigation hold against Exchange and EV for the affected users. Thanks in advance. Giacomo1KViews0likes4Comments
Litigation hold
I just read a good article on how to stop EV Archiving for a user when they are on Litigation Hold in Exchange:https://www-secure.symantec.com/connect/blogs/exchange-2010-litigation-hold-and-ev#comment-10743491 In my opinion this will simplykeep EV from archiving new content froma userthat ison Exchange Litigation Hold. Thereby avoiding the user from accumulating deleted items and versions in the Exchange Dumpster. I'm thinking that ifthe user is on litigation hold Exchange, wouldn't youalso need to put the mailbox archive on legal hold to retain that data? Is there a good way to simply manageEV archives and Exchange 2010 Litigation Hold based on a common process? I'm open to using DA, AD groups, and/or scriptsto manage this. The important thing is that I need toensure that a single action triggers a litigation hold against Exchange and EV for the affected users. Thanks in advance. Giacomo