Clearwell v8.1 Hardware Requirements
Hello. I am gathering the Clearwell upgrade requirements (upgrade from 7.1.5 to 8.1). I have two questions: 1) What are the hardware requirements for 8.1? We do not have a Clearwell applicance. 2) Do I have topurchase a license for Office 2013 or is it included with the Clearwell 8.1 software? Thank you.Solved2KViews0likes4Comments
EV SQL query to determine what license key is in use?
Hi, I'd need to know how to determine from the sql, what version of the license key is it using? Is that possible? I have multiple keys in the "installed license keys" folder so I need another way to determine which one is it using...? Sani B.Solved1.1KViews0likes6Comments
EV - 11.0.1 download & location
I currently have a number of customers on various 10 versions of EV and am looking to start planning the EV11 upgrade. As 11.0.1 is now available I am planning on deploying it. I see and can access the 11.0.1 CHF1 ISO, but cannot locate the 11.0.1 base code itself. I am assuming there is a full ISO install for 11.0.1 as opposed to an update to 11.0 (I already have the 11.0 code dated May 2014). I can only locate upgrade notifications for 11 (nothing for 11.0.1), and when I use the serial number associated with those upgraded licenses I see the original 11.0 code from May 2014. Anyone assist here ? Thanks, AJSolved5.4KViews1like2Comments
Active Mailboxes and Deleted AD accounts
Hi, Vault 11/ 2008 R2. Our process has always been that mailboxes are enabled for mailbox archiving on Vault. Then when the user leaves, we disable the AD account for a while and then delete when ready. This is fine (we have set Vault to work for Disabled and Hidden accounts). However, our "Active Archives" count is double what our user base currently is. My main questions are. 1) What is licensed here? Active Archives or is it Active Mailboxes? 2) Is there any manual tidy up procedure I should follow. From the manual, Vault says the following, which sounds like I need do nothing other than delete the AD accounts: Mailboxes with no associated Windows account are not archived. This is the correct behavior. The Exchange Mailbox task automatically disables archiving for such mailboxes. If someone could confirm points 1 and 2 that would be great. Thanks in advance. James1.6KViews0likes5Comments
Symantec Enterprise Vault Storage Management for Microsoft Exchange Licensing
Please can you let me know if a customer is allowed to have a mixed estate ofStandardandAdvancedversions of Symantec Enterprise Vault Storage Management for Microsoft Exchange ? Is there a requirement to have everything at the same edition? Thanks!Solved627Views1like1CommentEnterprise Vault 11 Licensing Guide
Hi Partners, Please help. From what I heard from our sales team, old Enterprise Vault 11 SKUs had been discontinued. Can you please show me link on where I can download new EV11 Licensing Guide?From Symantec Partnernet I happened to locate oldLicensing Guide (posted May 7, 2014). Regards, AdonisSolved1.4KViews0likes3CommentsTrialware activation file
Trialware Activation file(s) NOT attached to trialware email I downloaded evault 11.0 and got email Thank you for taking the time to evaluateEnterprise Vault. Get started, get help and purchase information is included in this e-mail. Get Started This trialware product* must be activated before use. Your activation code is the Symantec License File (.slf) contained in the zipped file attached to this email. The filename is indicated in the Activation Code section of the table below. Name: Activation Code: Enterprise Vault 35801473.slf but file is not attached in email.. Any Solution?/Solved578Views0likes2CommentsEnterprise Vault 9 to 10 Upgrade and Test Environment/Lab Licences
Hi, Just finalising plans to update from EV9 to EV10, is there anything I need to do regarding licencing? I have serial numbers (Mxxx...) for EV10 and 11 but unsure if my EV9 slf files from 2011 will allow me to upgrade? Also I'm building up a new test environment/lab (so I don't have to ask questions like this) and again should I just use my enterprise slf files or request an evaluation licence? Simple questions(hopefully), just don't want to impact any of my live environments. Thanks,Solved755Views0likes5Comments
How to check amount of needed licenses
Hey guys, I have some general questions about EV licensing and I want to check how many licenses I would need at the moment. We are running EV 10.0.4 with FSA and MBX Archiving. Both is licensed per user. So if I run "Run licensing and Usage Summary Report" I can only see FSA usage and additional extensions. But if I change the license type to "Per User licensed" the report does not change at all. It still shows the used TB. Is that something the CU3 could improve? Than I need to know, what exactly has to be licensed? All archives or only archives with an active user? So a user leaves the company, his AD object will deleted sometime, his archives stay. Do theyneed a license? Leading to my question, what is the best way to check the needed amount of licenses for FSA and MBX Archiving? Thanks in advance. Kind regards, ChrisSolved2KViews0likes3Comments
Symantec EV 10 licensing change from EV 9 ?
Hi People, Can anyone here please explains to me what is the proper way to count the license required for EV 10 ? My understanding is that it uses the total active mailbox on my Exchange Server with the active AD user account determines the total amount of EV 10 Exchange license needed, not the previously archived mailbox in EV. here's the example for my case: Company size: 850 user Exchange Mailbox total count: 1257 (including shared mailboxes and meeting rooms) EV9 archived mailbox count: 2933 mailbox vaults. so do I just need to get 850 licenses of EV v10 to cover the usage ?Solved1.1KViews0likes9Comments
Active Mailboxes and Deleted AD accounts
Hi, Vault 11/ 2008 R2. Our process has always been that mailboxes are enabled for mailbox archiving on Vault. Then when the user leaves, we disable the AD account for a while and then delete when ready. This is fine (we have set Vault to work for Disabled and Hidden accounts). However, our "Active Archives" count is double what our user base currently is. My main questions are. 1) What is licensed here? Active Archives or is it Active Mailboxes? 2) Is there any manual tidy up procedure I should follow. From the manual, Vault says the following, which sounds like I need do nothing other than delete the AD accounts: Mailboxes with no associated Windows account are not archived. This is the correct behavior. The Exchange Mailbox task automatically disables archiving for such mailboxes. If someone could confirm points 1 and 2 that would be great. Thanks in advance. James