Recent Discussions
EV Client Reset for MAC book
Hi All, We are facing issue while accessing archived mails which contains attachment in Mac book using outlook 2011. When we face similar issue in windows, we used to reset EVclient on windows machine. In Macbook, how can we reset EV client and access archived mail with attachement without any issue. Regards, Vipul
Enterprise Vault MPIP encrypted email decryption is not working
Hello, I`m testing MPIP email journal archiving for my client in Korea. And I found that MPIP encrypted document (like PPT, Excel, Word) can be previewed on Enterprise Vault Search but MPIP encrypted email isn't. I followed every steps on'Enterprise Vault™ Setting up Exchange Server and Office 365 for SMTP Archiving' guide but that doesn't work. Can anyone help me?
Defender 365 detecting malware in a CAB/DVSSP file
Defender for Endpoint is scanning and detecting malware on our Enterprise Vault server (Windows Server 2019, EV 14.1) Defender detected and quarantined 'VirTool:Win32/Obfuscator.AMB' in file 'Collection69820.CAB->2015\03-18\F\099\F099004C44E1182BB4C66969414A5BF1~27~F371B949~00~1.DVSSP->DOC2015001115376112626-pdf.exe->(RarSfx)->muxtkav->AutoIT_Script->[EmbeddedEnc]' We have been running with Defender for Endpoint for almost a year and only now it detects this on a file from 2015... I'm wondering how to handle this? I read somewhere it is not recommended to let any antivirus run in this file location because it might wreck Enterprise Vault. But I also don't want to risk letting that malware exist. From my knowledge there is also no way to determine which archive/user this file belongs to?Broken link
I'm in the process to upgraded to 14.5 and was checking the Enterprise Vault™ Compatibility Charts for Microsoft Outlook on the Enterprise Vault server page and verify that Outlook 2016 or later has an index of "6". This indicates: "6. Running Outlook 2016 or later on the Enterprise Vault Server requires a patch to increase the reliability of the Exchange Archiving module and may require additional tuning to achieve optimal archiving performance. For details, see https://www.veritas.com/support/en_US/article.100054996." However, the link leads to a blank page stating, "The document you are seeking is no longer available." I located the page using the Wayback Machine. Is the patch no longer needed? I don't believe so because the Compatibility Charts were last published on 2024-05-31. I'm unsure who to notify about this issue.
Quick SQL License Confirmation
Hi All I have a customer that uses EV.Cloud but still uses EV on-premise for historical data access only and historical eDiscovery They dont archive anymore and the customer wants to know how many SQL licenses they need for this type of " read-only " EV site? I logged a call with support and support said they dont need any licenses and I wanted confirmation if this is correct? The SQL server only has EV databases on it Thanks
What is the latest recommendation to Archive Email and IM from Bloomberg and Audit using CA
Could you pls help me with the highlevel steps to,Archive Email and IM from Bloomberg and Audit using CA Bloomberg team has recommended to use SMTP based archive. Can someone help me with the highlevel steps to achieve it ? Also I am facing the "incorrect output/input file" error while creating a SMTP target openSSL certificate using the below command openssl req -config openssl.cnf -new -nodes -keyoutserver.key -outserver.csr https://www.veritas.com/support/en_US/doc/14499692-156581858-0/v101321288-156581858
