exporting pst fail symtoms, event 6769, 6609
Valut Version : 10.0.4. 1189 EV mail data stored in NAS Storage. And EV Application server use volume by CIFS connection. We do PST migration from old EV to new EV(new domain). Our EV mail data is so big. It's about 20TB. Our problem is PST export job stuck ing irregular fail repeatdly. All of PST export job irregularly failed one by onein 20~30 minutes. irregularly fail day and night occur. windows event log notice me like below two eventon each all of jobs. 1) eventID : 6769 Export Archive Report Export status: Incomplete Processing aborted due to an unrecoverable error. Job Id: Exp3_20140717194759 Archive name: 박인욱[Tom Park / Pan Ocean - PMX] Vault Id: 1CA69EC3603BC6A43A338419F8EFBDA7B1110000stxevmail01 2)eventID : 6609 PST file access error occurred File: T:\PST_02\김충현_Export_0001.pst Account: ONESTX\evadmin Supplementary Info: Error: 0x80070003. PST file doesn't exist or is not accessible, please check whether the valid file is provided.Solved1.5KViews2likes6CommentsCan not enable Domino Mailbox in Enterprise Vault
Hello, I had complete to set up Domino Server Archiving. When I expanded \Enterprise Vault\Server\Targets\Domino\(show our server name). ButI try to select Archives\ Domino Mailbox and click the enable mailbox button to select the server, it display "No mailboxes found". I can ping our server IP. Could anyone tell me why I can not enable the Domino Mailbox? Enterprise Vault version: 10.0.2 Domino Server version: 8.5.3 Best RegardsSolved1.3KViews0likes8CommentsI can fing the archive name and export to pst, but if I try to export the same Archive to original mailbox I cant find the user
,Hi Our environment contains vault version 9.0.2.1016 server with windows 2008 R2 OS, 4 exchange server 2003 and OS 2003, and 1 server with exchange 2010 and OS 2008 R2 , the provisioning task is working fine, also the run for shortcuts processing working I'm able to export archive to PST, I can find the specific user, but when I try to export the archive to the original mailbox of the same user it's says: no , mailbox found ,its the same user that I've exported the archive to PST, cant find the problem, theres no errors in the event log no changes were maid to vault server and no changes were maid to exchange servers ,please need helpSolved2.1KViews1like14CommentsEnterprise Vault - Event 8390
Hi I have EV 10.0.3 running on a Microsoft Cluster. Win 2008 R2. Everything seems to be working, but during archiving the eventlog has a lot of 8390 error event, se below. Does anyone know why this error is showing up? Anders Log Name: Symantec Enterprise Vault Source: Enterprise Vault Date: 06.05.2013 06:19:55 Event ID: 8390 Task Category: Archive Task Level: Error Keywords: Classic User: N/A Computer: TNS-FBU-24-217.corp.telenor.no Description: The EnterpriseVault.DirectoryConnection object reported an error. No such host is known. Internal references: Error [0x80072af9] {CDirectoryConnectionObject::GetArchive} [.\DirectoryConnectionObject.cpp, lines {3538,3546}, built Dec 11 16:18:57 2012] For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=10.0.3.0&build=10.0.3.1090&error=V-437-8390 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Enterprise Vault " /> <EventID Qualifiers="49156">8390</EventID> <Level>2</Level> <Task>19</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2013-05-06T04:19:55.000000000Z" /> <EventRecordID>4044810</EventRecordID> <Channel>Symantec Enterprise Vault</Channel> <Computer>TNS-FBU-24-217.corp.telenor.no</Computer> <Security /> </System> <EventData> <Data>No such host is known. Internal references: Error [0x80072af9] {CDirectoryConnectionObject::GetArchive} [.\DirectoryConnectionObject.cpp, lines {3538,3546}, built Dec 11 16:18:57 2012]</Data> </EventData> </Event>Solved1KViews0likes7CommentsThere are many archived items in vault store waiting to be indexed - Event 41021
Dear Experts, I get the critical alert on Enterprise Vault Admin Consoleinforming that there are about 500,000 archived items in vault store waiting to be indexed. This is high number. I have checked the index volumes and don't find any of them contain 'failed' status. I have checked the Eventlog. There is Event 41021 with the same description as the alert reported in the EV Admin Console. I have already tried select the "Clear Backup Mode from all Index Locations" on the server, reboot the server, ensure that the index service is started and re-run all checkings from the Admin Console. However, thenumber of archive items waiting to be indexed is not going down. Pleaseanyone help to advise mewhere I have to check and what I should do to reduce the number of archived items waiting to be indexed. FYI, I have run EV 10.0.1 on Domino 8.5.2 Thanks & regards, Gayoon T.Solved1.4KViews0likes4CommentsEnterprise vault
PST file access error occurred Reason: <0x80040600> PST file: \\ESSKRLCTXEV02\S$\PST Storage\Randhird\New folder (2)\My Outlook Data File(1).pst (Copy: S:\PST Teamp\Copy3024.pst) Account: SRHOUSE\hazevservice Reference: SUP/OMS For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp?EvtID=28974Solved1.2KViews0likes2CommentsEV file archiving change File server
I use FSA archiving server A Partition Z . the file archiving is well. now I change the Partition Z Mapping to the new server B, use the same EV server to archiving the Partition Z. the TASK run report is warning ,and on file archiving Summary by volume \\PACS-SERVER1\Z$ *** Warning *** - One more Root folders were not synchronized Root folder: \\SERVERB\Z$\imagePool is not synchronised as its Root Folder id does not match the Folder id on the marked folder Estimated space saved after shortcut creation and file deletion (MB): 0.00 No items were matched by any rule. Some files may have been ignored because of policy permission settings. Archive Point Summary --------------------- ArchivePointPath VaultStoreName RemoveSafetyCopies ----------------------------------------------------------------------------------------- \\SERVERB\Z$\imagePool czyy Immediately Retention Folders Summary -------------------------- No folders created. the ev event log is 2012-6-25 16:23:40 Enterprise Vault error File System Archiving Task 8390 N/A RIS-SERVER3 "The EnterpriseVault.DirectoryConnection object reported an error. 0x80040e2f Internal references: Error 0x80040e2f CDirectoryConnectionObject::UpdateEntry .\DirectoryConnectionObject.cpp [lines {230,235,238,240,248}], built Mar 14 10:55:02 2011 For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp" 2012-6-25 16:23:40 Enterprise Vault error File System Archiving Task 8390 N/A RIS-SERVER3 "The EnterpriseVault.DirectoryConnection object reported an error. 0x80040e2f Internal references: Error 0x80040e2f CDirectoryConnectionObject::UpdateDirectoryEntry .\DirectoryConnectionObject.cpp [lines {186,198,201,203,204,207,220}], built Mar 14 10:55:02 2011 For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp" 2012-6-25 16:23:40 Enterprise Vault error Directory Service 13360 N/A RIS-SERVER3 "An error was detected while accessing the Vault Database 'EnterpriseVaultDirectory' (Internal reference: CADODataAccess::ExecuteSQLCommand .\ADODataAccess.cpp [lines {1407,1409,1424,1461}], built Mar 14 10:54:54 2011): Description: The statement has been terminated. SQL Command: UPDATE FileServerFolderEntry SET VolumeEntryId = ? , FolderPath = ? WHERE FolderEntryId = ? Additional Microsoft supplied information: Source: Microsoft OLE DB Provider for SQL Server Number: 0x80040e2f SQL State: 01000 Native Error: 00003621 HRESULT 0x80040e2f For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp" 2012-6-25 16:23:40 Enterprise Vault error Directory Service 13360 N/A RIS-SERVER3 "An error was detected while accessing the Vault Database 'EnterpriseVaultDirectory' (Internal reference: CADODataAccess::ExecuteSQLCommand .\ADODataAccess.cpp [lines {1407,1409,1424,1461}], built Mar 14 10:54:54 2011): Description: Violation of UNIQUE KEY constraint 'Unique_FileServerFolderEntry_VolumeEntryId_FolderPath'. Cannot insert duplicate key in object 'dbo.FileServerFolderEntry'. SQL Command: UPDATE FileServerFolderEntry SET VolumeEntryId = ? , FolderPath = ? WHERE FolderEntryId = ? Additional Microsoft supplied information: Source: Microsoft OLE DB Provider for SQL Server Number: 0x80040e2f SQL State: 23000 Native Error: 00002627 HRESULT 0x80040e2f How can i do now??1.3KViews1like10Comments