Forum Discussion
pats_729
Level 6
Not sure which window you are referring to. Possible to send some screenshots?
dtrostli1
4 years agoLevel 3
Hello Pats_729,
Unfortunately there isn't a way to get a screenshot of the installation because the GUI does not show up. I am trying to understand what's going on cause I've never seen this behavior before. I click browse.exe and select the first option and nothing happens.
David
- pats_7294 years agoLevel 6Hello David
That’s really interesting. I Hope you’re launching the installer with “Run as Administrator”
Did you verified checksum of the installer files ? Sometimes a corrupt installer can also give some weird behaviour.
Last but not least Windows machines works better when they are rebooted :D:D:D. If possible try a reboot.- dtrostli14 years agoLevel 3
Hello Pats_729,
The only thing I haven't tried was the checksum. :(
David
- davidmoline4 years agoLevel 6
HI dtrostli1
Have you checked the install logs to see if that tells you something - they will be found in C:\ProgramData\Veritas\NetBackup\InstallLogs
David
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