Outlook Web Folder
Hi, we have rolled solution out to approx 1000 users but getting complaints about speed of access through Outlook web folder. Operates better when you browse through IE direct, anyone else experience something similar. We also sometimes get issues with folders loading within the iframe. Dave
RPC over HTTP detection
I have implemented EV 12.0.1 to archive emailin an Exchange 2013 scenario. Most end users useOutlook2016. When a user is outside the corporate network the Vault add-in does not detect RPC over HTTP is enabledeven though Outlook Anywhere is in use, and so the HTTP connection to the internal alias FQDN fails. Current config: Ev client log: RPC over HTTP is not enabled (flags =0) Add-in Information: HTTP connection failed: http://evserver1.internaldomain.local/EnterpriseVault (Status: 0x12) Desktop policy settings: RPC over HTTP connection: Use proxy RPC over HTTP Proxy URL: HTTPS://vault.publicdomain.com/EnterpriseVault RPC over HTTP restricitons: Disable PST Import Use proxy settings: Ignore proxy settings Please assist. In Outlook 2016 i cannot configure RPC over HTTP proxy settings. Is there a way i can force the add-in to assume RPC over HTTP is being used?
After 8.0 upgrade can't copy/paste legal hold from Word
Has anyone else had anissue with being able to copy from a Word document into the body of a legal hold after upgrading to version 8.0? It returns an error: "Length of the notice body has exceeded the maximum limit of 13000 characters. The characters used by the HTML editor for tagging are also considered in the characters limit." The characters don't exceed that limit, so I think it has to do with the HTML issue.
Enterprise Vault 10.0.4 addin for Outlook 2013 on an Office365 ProPlus Subsciption
Hi I'm still havgin problems installing the Enterprise Vault 10.0.4 addin for Outlook 2013 on an Office365 ProPlus Subsciption on a machine running Windows 8.1. I've ran through the following article numerous times, with no luck at all. https://support.symantec.com/en_US/article.TECH214359.html Has anyone else had a similar problem and found a way around it? As with previous (solved) issues, it appears as an add-in in Outlook, but as 'inactive'. Cheers
Enterprise Vault Virtual Vault empty
I have setup a new Enterprise Vault 11.0.1 server with Exchange 2013 archivingfor a proof of concept. The mailbox policy is set todelete the original after archiving and not create a shortcut. Using a Windows 8.1client with Outlook 2013 and the 11.0.1 Outlook Add-In I can see archived mail disappear from the mailbox and can see it in the 'Search Vaults' web interface. I have a vault displaying in Outlook but it does not contain any visible items, just the Inbox and Sent Items folders. I have tried to manually sync the vault, waited 24 hours and even tried the OVMDCSyncFrequencyInSecs registry key to try and force it but after 2 days I still don't see any items. The Vault Cache is synchronising and shows it has items. Virtual Vault configuration shows: VIRTUAL VAULT CONFIGURATION StatusEnabled EVMSP32.dll is in environment path MAPISVC.INF locationC:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1033\MAPISVC.INF EVMSP configuration in MAPISVC.INFOK Is there a configuration item I need to set to populate the Virtual Vault? Or a way to force it to make items visible? Thanks MarcEnterprise Vault Archiving performance via WAN
Hi All, Need clearity on below scenario. 1) 1 EV Site in Mumbai location. which has below servers. 1 EV server. 1 SQL Server SAN Storage. need to add another EV server in Mumbai EV Site but location for Second EV server is Monaco. Local San Storage for Monaco EV Server. but will Use SQL Database Server of Mumbai Location. What are the implications while Archiving & Downloading emails via WAN. Regards, Abhishek