Deduplication folder stays offline
Forum, We upgraded Backup Exec from 2010-R3 to 2012-SP1. We have the dedupe option for both versions. The upgrade was done two weeks ago and we have been running dedupe jobs successfully. Now the deduplication folder will not come online. We have about 10TB of backups extending back 6 months. Under “Storage” this message is displayed next to the dedupe folder: This device has not been discovered correctly. Cycle the services on _CoSRV-BEX to retry device discovery. This alert is also logged: Backup Exec was unable to initialize and communicate with the device [SYMANTECOstLdr MACF] (The handle is invalid.). Click the link below for more information on how to diagnose the problem. http://www.symantec.com/business/support/index?page=answers&startover=y&question_box=V-275-1017 note the above link is for 2010, not 2012. Actions taken: Using the BE Services mgr, the services were recycled (many times) – no improvement. The server was rebooted – no improvement. Using the BE Services mgr, the services (including the dedupe services) were recycled – no improvement. The server and drive array were powered off and powered back on. All is normal. We did recycle the services with and without the dedupe services after this power up - no improvement. FYI We have a Dell PowerEdge R710 and an MD1200 array for the local D: drive, which has the dedup folder and nothing else. The server runs Win Server 2008R2 and has 64GB RAM. There are no hardware errors. The physical array is normal and drive D can be browsed. Live Update shows we are up-to-date. Some google searches suggest solutions for 2010, not 2012 . . . that the solution is to remove the target servers from the devices window, and disable client side dedupe. How can that be done in 2012? I have opened a support ticket with Symantec, but I cannot get them to call me back. Symantec advises that they will have the Deduplication support team call me back. I was promised a call back 3 ½ hours ago, but that hasn’t happened. I have called back twice with the ticket number and been shunted over to the voice mail of engineer that owns the ticket. Is there any hope for this? Should I look for a replacement to Backup Exec? ... Frustrated and hoping we don't have to restore anything.Solved4.2KViews25likes2CommentsFeature Pack 1 for Backup Exec 15 delivers improved performance, intelligent backups and enhanced platform support
Hot on the heels of Backup Exec 15 we are excited to announce the availability of Feature Pack 1 (FP1) for Backup Exec 15. Feature packs build on the core strengths of Backup Exec by addressing the top customer needs for hybrid environments and mark the transition away from major releases into a more continuous delivery model.3.1KViews10likes2CommentsP2V migration to VMware ESXi 5.x using System Recovery 2011
I need to do a P2V migration of a SBS 2003 to a VMware ESXi 5.x. We have Symantec System Recovery 2011 installed on the SBS. What's the best way of doing this: Hotclone Run a System Recovery backup (creates a .sv2i and .v2i images) Use System Recovery to restore the .sv2i to the ESXi host OR... Use VMware Converter to convert the .sv2i to the ESXi host Coldclone (is this even possible to an ESXi 5.x?) Boot off supplied Symantec Recovery CD Run backup direct to the ESXi host Is there a preferred method? Any other tips (i.e. hot vs cold clone)? Anything I should watch out for (i.e. DC, Exchange DB)? Many thanks.Solved1.8KViews7likes9Commentsbpbackup -w option
Hello All I am trying to understand the bpbackup parameter "-w" a little bit better. At what point does the command return to the command line? Is it the point at which the backup completes or when the backup actually commences? In addition, does the[hh:mm:ss] option mean that after a predefined period of time the command exits to return to the command line even when the backup is still continuing? Many thanks FujSolSolved779Views7likes4CommentsBackup Job Rate more than halved when backing up Hyper-V VM vs Physical Server
Hi, We recently P2Ved one of our fileservers, prior to which we were able to backup with a job rate of 2GB+/min and a total backup runtime of around 15 hours. Since P2Ving the server, we now only get a job rate of around 900MB/min and the total runtime is now around 32 hours. Does anybody know why the job rate would have drop so significantly? Environment Details: We have gigabit ethernet between the VM host and iSCSI SAN (Dell Powervault MD3200i) and we backup to tape (a Dell PowerVault TL2000) The VM is a Hyper-V VM running on a Hyper-V cluster but we are not using the Hyper-V agent for backing up, just the standard RAWS agent, OS is W2K8 R2 Standard The server BE is installed on is physical with the tape library connect via SAS, BE version is 2010 R3 SP1, OS is W2K8 R2 Enterprise Cheers Adam.Solved1.2KViews7likes4CommentsCorrect backup policy
Hi all have some pcs that have more than one partition, and there is one or more among these partitions that i don't whant to backup, and some others that are small partition, without letter, reserved for the system (created at the installation of windows) For example, the simplest situation is: 3 partitions: -no letter - system reserver -c: the boot drive -d: some large archiving partition I don't whant to backup Now, in these situation, how to configure a correct backup policy? Actually, for those pcs, i configured a backup policy for the partition c:, but in case of crash, I think i would be in trouble, as I don't have a backup for the no-letter partition, that, beeing system reserver, should contain some system files i suppose. In pcs where there is no d partition, i configured to backup all partitions, and so also the no-letter partition is backed up. How to solve this problem? I configure backup policies from SSR manager, and the no-letter partition are not well-listed (there are many, and you don't understand wich is the one of the pc you whant to backup....)Solved488Views5likes5CommentsUnable to establish trust with...
I just recently installed Backup Exec 2012 on Windows 2003std ed, the problem that I have is that I could not establish trust with a server domain controller if the credentials of the user are not an Administrator of the domain, the backup on this same serverwith the previous version was made with an user of the group backup opertator. The message error is: Calling Method 'setservertrust' BEMSDK Method 'MediaserverAdvertisementUpdate' BEMSDK Failure Code: -5363831117:X8642Views5likes4Comments