Forum Discussion

huge_pickle's avatar
huge_pickle
Level 4
11 years ago

PST marking not working

I'm using E-vault 10.x and have been able to successfully run the PST locator task. In the "Files" node, I see the PSTs but all are marked as "Not Ready" and stay that way until I manually associate ...
Enterprise Vault
Information Governance
Windows Server (2003-2008)
  • AndrewB's avatar
    AndrewB
    11 years ago

    i outlined the conditions required for PST marking to work. you can spot check a few PSTs to see if they meet those conditions.

    additional thoughts: refresh the file listing in the EV console, rerun PST locator task, upgrade to EV 11 which has great enhancements to PST migrations

huge_pickle's avatar
huge_pickle
Level 4
11 years ago

Thanks for that clarification and I was looking at the Exchange Mailbox field. It was empty and I expected it to be populated by the "marking" process. My hope is that this will work for most/all PSTs so that I don't have to do it manually for every one of the hundreds of PSTs in my environment.

Any thoughts on why it's not working or how I can troubleshoot?