Forum Discussion

bert_geiger's avatar
bert_geiger
Moderator
2 years ago

Adobe freehand objects with .fh* not handled in Storage Queue

Hi folks, Scenario: EV 14.1 and Exchange 2016. At archiving time I see error messages with event id 29057 "A problem was encountered..." with Details: Tablet PC-freehanderrorcode...unknown attribut...
10.x
Adobe freehand
EVSQ
  • bert_geiger's avatar
    bert_geiger
    2 years ago

    Hi Karl,

     

    thank you for your suggestions :)

    The latest versions of EV use Storage Queues, and that means the items sent to EV will immediately be replaced by it's shortcut in the mailbox without waiting for backup (no more "pending" items for hours).

    The good news is that opening a case with Veritas did net some results, if not the ideal solution. Under the guidance of VRTS support you can get the original items out of the .EVSQ files, so that e.g. .MSGs are available. The downside is there seems to be no easy (legal!) way to find out which mailbox the message belongs to...

    I am still working on that.

    Regards, Bert

bert_geiger's avatar
bert_geiger
Moderator
2 years ago

Hi Karl,

 

thank you for your suggestions :)

The latest versions of EV use Storage Queues, and that means the items sent to EV will immediately be replaced by it's shortcut in the mailbox without waiting for backup (no more "pending" items for hours).

The good news is that opening a case with Veritas did net some results, if not the ideal solution. Under the guidance of VRTS support you can get the original items out of the .EVSQ files, so that e.g. .MSGs are available. The downside is there seems to be no easy (legal!) way to find out which mailbox the message belongs to...

I am still working on that.

Regards, Bert