Windows 10? New software update for Symantec System Recovery 2013 Desktop Edition?
I am currently using Symantec System Recovery 2013 R2 with my Windows 8.1 based desktop PC. I am planning on upgrading to Windows 10 on July 29, 2015 when Windows 10 is released. I've been relying on Norton Ghost and SSR 2013 to do full system images for years. Is Symantec currently working on software for Symantec System Recovery 2013 so that it will be compatible with Windows 10? Will Symantec be offering a FREE update patch to Symantec System Recovery 2013 that will make it compatible with Windows 10? Will it be called Symantec System Recovery 2013 R3 or something else like Symantec System Recovery 2015? I would like to see SSR 2013 tested and certified as compatible with Windows 10 as soon as possible. I would prefer not to have switch to another vendor's system image backup software like Acronis. Their website is saying that you can get a free software update for Windows 10 compatibility for Acronis True Image 2015.
Does More than one Techn work at Symantec?????
1. NO ONE IS ANSWERING THE PHONE ANYWHERE AT SYMANTEC 2. YOUR PHONE SYSTEM IS REPORTING 1 MIN THEN OVER AN HOUR 3. I WAS ON HOLD OVER TWO HOURS 4. I HAVE ANOTHER ISSUE WITH BACKUP EXEC 5. EVEN YOUR SYMANTEC OPERATORS CANT GET THROUGH TO SUPPORT 6. MY ONLINE SUPPORT IS IN AN ORIENTAL LANGUAGE 7. YOUR ONLINE CHAT SUPPORT DOESNT WORK. NOONE IS THERE EITHER I've been on hold all morning. Don't listen to "The Customer Hold the Longest. is X min. It goes up and down and noone ever answers.
SSR Backups constantly fail
I am running SSR2013 on a Windows2012R2 server trying to back up the two local drives to a NAS device with a shadow copy to a USB drive but it costantly fails with the following: --Unable to write to file. ---Error EBAB03F1: Following Operating System error occurred while performing requested operation: 'An unexpected network error occurred.' ---Unable to set file size. ----Error EBAB03F1: Following Operating System error occurred while performing requested operation: 'An unexpected network error occurred.' (UMI:V-281-2001-31) I have checked the following: There is enough hard drive space on the NAS All of the permissions are correct There are no obviously associated event log entries The job starts and creates three ".tmp" files for the bakup of C: and up to 4 ".tmp" file for X: and then it fails. There were about 21 ".tmp" files for the X: drive the one and only time it worked and the system is set to split the files at 9.4GB in size. The server is hosting two Hyper-V guests and the VHDX files are on the X: drive. The annoying thing is that the backup worked once last week (running a base backup) and then we had two differentials as well but this week absolutely nothing will work. I have set it up to create a new base backup each week with Diffs every other day (mon-fri) If anyone has any ideas please let me know.
BackupExec 2010 R3 Encryption Key(s)
We will soon be reinstalling Symantec Backup Exec 2010 R3 software due to an OS upgrade to 64bit version. note that this upgrade will be on the exact same server. The server is already 64bit hardware with a 32bit OS. Upgrading OS to 64bit. Here is my primary need: Ineed to make sure where to locate the BackupExec Encryption Keys and how to back them up (Export/Import) or whatever it takes. I also need to know the location forANY configuration files perteninent to the coniguration of BackupExec so I can back them up to be restored on the new server. Is there a PDF document available - or if someone has a minute to provide the details - It would be greatly appreciated. Thanks.