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urbansaint's avatar
urbansaint
Level 3
11 years ago

Unable to install RALUS in Debian 6.x on BE 2012

Hi experts,

I need your help on this as i can't install the RALUS at all. I've checked the OS is supported under SCL but still i'm getting this error. Please help.TQ

Attached the log for your reference.

6 Replies

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  • Could you locate the install log at this path /var/tmp/vxif/installralus/installralus.log and post it here.

    It also needs C++ compatibility pack to be installed. Verify that this is installed.

  • Hi Guys,

    I am installing the agent manually and this is the error it gives. The error log is as attached.

  • Seems more like an issue with the installer. Could you check the /etc/issue file. See if there is a word "Debian" or "Ubuntu" in that file (without the quotes)

    Also, it is better if you attach the complete log file as the above looks to be a section of it.

  • I've logged call to support and it says it was a port 10000 that was used. But after few checkings i did not find this port listening to any service or tie to any application. Me debian is not expert..any help greatly appreciated.