Forum Discussion
Craig... you and pkh spend a lot of your personal time helping folks out on the forum. I see that every day, and I offer you nothing but the greatest of respect for that. Respect and thanks.
That said, I've never indicated I have any sort of a problem doing the install. I know my customers need maintenance; I've already got their updated SLFs, I've got the media, I'm good to go. I don't need - or want - a Symantec hand-hold.
The OP simply asked if anyone's actually got real-world experiences to relate regarding doing the install. Not an unreasonable question. Nobody likes to be the first to roll out an appliance package.
Me, I pointed out that there's a real, honest-to-goodness flaw in the documentation. I'm savvy enough to have caught it. What else might Symantec have missed? The OP (and I) are curious what the success rate looks like so far for real-world users. For all we know there's a show-stopper flaw in the upgrade package that bricks appliances if you don't have static IPs assigned to all of its NICs. Or that bricks them if you do. Who knows? Not us, because the package is so new there's no feedback yet.
So. How have your installs gone? How about pkh's?
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