Forum Discussion

Nene's avatar
Nene
Level 6
9 years ago

USB flash for Appliance upgrade

Hello support, I'd like to confirm if Symantec is to send us the USB flash to upgrade the appliance to the latest version. Download from file connect takes a very long time as teh internet is n...
Backup and Recovery
Backup Exec 3600 Appliance
Patch
Upgrade
Windows Server (2003-2008)
  • CraigV's avatar
    CraigV
    9 years ago

    This was for a previous version, but there is no mention that Symantec will provide the USB memory stick. Instead, they state the client can download and extract the files TO the memory stick (assumed it is provided by the client) to do the necessary:

    https://support.symantec.com/en_US/article.TECH188416.html

    Thanks!

CraigV's avatar
CraigV
Moderator
9 years ago

This was for a previous version, but there is no mention that Symantec will provide the USB memory stick. Instead, they state the client can download and extract the files TO the memory stick (assumed it is provided by the client) to do the necessary:

https://support.symantec.com/en_US/article.TECH188416.html

Thanks!