Forum Discussion

Sandy_Wood's avatar
Sandy_Wood
Level 2
10 years ago

Windows Update on Backup Exec 2010 Server

We've got a Backup Exec 2010 server running on Windows Storage Server 2008 R2. Our Microsoft WSUS server shows that it needs over 107 Microsoft Security updates. Our Backup Exec admin says when he checks for updates in the Backup Exec console it doesn't show it needs any. Should we be worried or is there anothe way to apply the updates? Our admin says he can't navigate to the Microsoft Update site either.

Backup and Recovery
Backup Exec 3600 Appliance
Patch
Troubleshooting
Windows Server (2003-2008)
  • CraigV's avatar
    CraigV
    10 years ago

    Hi Sandy,

     

    Check the TN out below...it states how you need to do this through the web interface of the appliance. It is seriously locked down and therefore you can't update it through WSUS.

    http://www.symantec.com/business/support/index?page=content&id=TECH169031

    Thanks!

5 Replies

Sort By
Replies have been turned off for this discussion
  • Marianne's avatar
    Marianne
    Level 6
    10 years ago

    So, this is NOT a BE3600 Appliance, right?

    Backup Exec 2010 server running on Windows Storage Server 2008 R2.

    Not sure why you posted in the Appliance forum?

    Backup Exec on Windows Storage Server 2008 R2 will not have any knowledge of Windows Security updates...

  • CraigV's avatar
    CraigV
    Moderator
    10 years ago

    ...might be WSUS if it can't read the OS correctly. Log a call with Symantec so they can clear it up. They'd have better access to the appliance.

  • Sandy_Wood's avatar
    Sandy_Wood
    Level 2
    10 years ago
    We are using the web interface console in the Manage tab. WSUS says the server needs 107 updates. The BE web interface shows needing none. Where might the disconnect be?
  • CraigV's avatar
    CraigV
    Moderator
    10 years ago

    Hi Sandy,

     

    Check the TN out below...it states how you need to do this through the web interface of the appliance. It is seriously locked down and therefore you can't update it through WSUS.

    http://www.symantec.com/business/support/index?page=content&id=TECH169031

    Thanks!