11d / compte de restauration ; help

Hi,

So that server in the remote location needs to be on your domain, the Domain Admins group needs to be added to the Local Admins group, and you should be able to ping via name/IP from both media servers (to eliminate DNS errors). Then add that BESA account from the production server into the Local Admins group for good measure!

Once done, open up BEutility.exe, right-click your server name, and choose the option to change the service account details. Enter in the account that you use on your production site. let BEutility.exe make the changes, and restart the services.

Once done, open up BE, and then see if you need to add your BESA account in (you shouldn't have too). This should allow you to do what you need too...

Thanks!

ok.

I've another surprise.

Now it works ; when i make a save on my backup server, my new server can read and identify the tapes (i've to catalog and inventory them first).

I also can check "ok" the accounts to connect to all servers.

But when i start and recovery task on this new server, ths job stopped immedialty with this message :

Fin du travail : mardi 21 août 2012 à 15:45:01
Etat de fin : Echec
Erreur finale : 0xe000fe28 - Impossible d'établir une connexion réseau au serveur.
Catégorie d'erreur finale : Erreurs du travail

Pour plus d'informations sur cette erreur, reportez-vous au lien V-79-57344-65064

Hi,

Is the RAWS agent running and publishing correctly to your media server?

Thanks!

In addition to above, ensure ndmp port 10000 is not in use either by any other process/app..

ok...

1. how i know the RAW agent is running ? (what is this agent ?)

I've those services running ;

Backup Exec Agent Browser

Backup Exec Device & Media Service

Backup Exec Job Engine

Backup Exec Remote Agent for windows systems

Backup Exec Server

the only thing installed is "symantec Backup Exec for windows servers"

2. when i make a netstat -a

i can see the port 10000 used by two pid (not backyp exec) and is "LISTENING", but i'm able to see what application may use those pid (on this server, there nothing else ORacle Database & Backup Exec). If there's a bug here, how change the port ?

thanks !!!

RAWS or AWS is the Backup Exec Remote Agent for Windows Service (This is to be in a 'started' state & running under a local system account...Pls note, the server to which you are restoring the data should also have a remote agent installed..

CraigV --> I change the port  ; it works !

Great ! You're an abolute champion.

Thanks a lot.