Forum Discussion

Badou's avatar
Badou
Level 2
8 years ago

Autoloader not load the next tape

Hi, We have a Backup Exec 14 with all path installed. Storage is an autoloader with 8 tapes in a physical server sas. We have erase all tape and give a label "Backup full' of all tapes. Job use a me...
2008) Not Applicable
2014
  • Larry_Fine's avatar
    Larry_Fine
    8 years ago

    Are the tapes that you want/expect to be used marked as overwritable or in the "scratch" media set?

    A common mistake is users that manually move tapes into a "desired" media set.  That causes the tape to immediately get the overwrite protection of the media set, which frequently makes it unavailable for use soon.

Badou's avatar
Badou
Level 2

Hi,

CraigV wrote:
You don't mention your version of OS, but if it is Windows 2008/2008 R2 then make sure you're using the Veritas drivers, and for this you can use tapeinst.exe to install them. Also make sure you're using the Unknown Medium Changer driver for the autoloader's robotics.

My OS is Windows 2008 R2. So, how Can I installed the unknown Medium Changer driver?

 
Larry_Fine wrote:

Are the tapes that you want/expect to be used marked as overwritable or in the "scratch" media set?

A common mistake is users that manually move tapes into a "desired" media set.  That causes the tape to immediately get the overwrite protection of the media set, which frequently makes it unavailable for use soon.

Tapes I want to use are in the scratch media set. I don't understand only one things :

before, we have always marked tapes and it has always run !!! What's the problem with Backup Exec?? We have always a news problem

 

wrote:

give a label "Backup full' of all tapes

If you really do this and all the tapes have the same label, how are you going to distinguish one tape from another?  Similiarly, how do you expect BE to distinguish one tape from another?

 

Thanks of all. I test to Erase all of tapes less marked scratch media set and I you answerd

CraigV's avatar
CraigV
Moderator
8 years ago
Go into Device Manager on the media server and look for the robotic changer. If shouldn't have the vendor's driver installed (it will show something like: HP 1/8G2 for instance). if it does, then go into the drivers tab and change it to Unknown Medium Changer. Also make sure that the Veritas drivers are used for the tape drive (use tapeinst.exe to install them). Thanks!