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LunAds's avatar
LunAds
Level 3
10 years ago

Backup Exec 2010 R3 - SP4

Hi all, Full scenario: START Old physical HP Proliant ML 350 G5 Tape robot Server 2008 std job setup: Monday: Full backup of all servers, excluding the...
  • Sym-cr's avatar
    10 years ago

    Hi LunAds,

    If I understood your environment correctly, you have installed Backup exec 2010 R3 SP4 on a Win Server 2012 Standard. However, Backup Exec 2010 R3 (With any Service Pack) is not supported to be installed as the media server on Win Server 2012 (any edition).

    Please check the link:

    Backup Exec Support for Windows Server 2012 and 2012 R2

    http://www.symantec.com/docs/TECH196108

    This may or may not be directly related to your errors/issues, but the correct issue can only be diagnosed if we are running Backup Exec in a compatible environment.

    Thanks!!

  • pkh's avatar
    10 years ago
    If you want to use BE 2014, then you can use Server 2012. This is supported. You will get a 60 days trial. You only need to use Server 2008 if you want to use BE 2010 See the SCL's below http://www.symantec.com/docs/TECH137682 http://www.symantec.com/docs/TECH217478
  • Sym-cr's avatar
    10 years ago

    Hi LunAds,

    Yes, the better option would be to install BE 2014 on your Win Server 2012. However, you don't have to uninstall BE 2010. You just need to upgrade BE 2010 directly to BE 2014 (Trial Version = 60 Days) and accomplish what you need.

    Few steps to perform as safety measures:

    1. Update or determine the latest build Backup Exec is currently running.
    2. Go to HELP | ABOUT | Run LiveUpdate to install the latest Service Pack and/or Hotfixes.
    3. Go to HELP | ABOUT | Installed Updates and note the services packs and Hotfixes installed.
    4. Launch servicesmgr.exe (default location: C:\Program Files\Symantec\Backup Exec) and click Stop All Services.
    5. Stop the 'SQL Server (BKUPEXEC)' Service from within the Windows Services console.
    6. Copy the Data and Catalog folders to a temporary location outside of the Program Files\Symantec folder (may be on your desktop) - This is to keep your database and catalogs safe, which can be used to recover the BE Jobs and other configuration in case the upgrade fails.
    7. Start the BE services and the 'SQL Server (BKUPEXEC) Service and then perform the upgrade.

    Note: Upon successful upgrade you can delete the Data and Catalogs folder which you copied at the temporary location.

    Thanks!!

  • LunAds's avatar
    10 years ago

    So, I've completely reinstalled the server to Win2008 R2 std.

    I've split up all jobs, per server, per day.

    job overview.JPG

    jobreport.JPG

    Error:

    error_0.JPG

    I will now apply this soluition:
    http://www.symantec.com/business/support/index?page=content&id=TECH160574
    And re-run the job now.