Forum Discussion

pvilla's avatar
pvilla
Level 3
12 years ago

Backup Exec 2012 Credential Status Test Failed and does not restore file

I am trying to restore a file and am running into a problem where the credentials are failing. the job shows that it completed successfully but the file does not restore. the problem is the one menti...
2012
Backing Up
Backup and Recovery
Backup Exec
Restore
Windows Server (2003-2008)
  • pvilla's avatar
    pvilla
    12 years ago

    okay, the mystery was solved. thought you might like to know the answer.

    they had me retire the tape (that was the first try, not sure if it was part of the solution but thought i would mention it), then he had me rename the catalog folder (under program files) and recatalog the tape, that seemed to do the trick. not sure why the first catalog of the tape did not work.

VJware's avatar
VJware
Level 6
12 years ago

The KB which you referenced impacts the credentials test, however it does NOT affect backups/restores.

Are you restoring the file to the same location or different location ? Have you tried to restore the file with the option "Restore without NTFS permissions"