Forum Discussion

LM78's avatar
LM78
Level 3
11 years ago

Backup Exec 2012 SP3 Lotus Domino Agent Backup/Restore Problem

Good afternoon,

yesterday we discover a problem with Lotus Domino Agent. We have Backup Exec 2012 SP3 version. Backup Exec Agent for domino show all directories checked for backup, but when we try to restore some items, it show only a little part of Lotus Domino Directory Data

Could someone help me about this case? If this is true is a BIG problem,becuase log file send a Successfully message, but backup could not to contain alla data!!!!

 

2012
Agent for Lotus Domino
Backup and Recovery
Backup Exec
Windows Server (2003-2008)

14 Replies

Sort By
  • Saurabh_Gupta's avatar
    Saurabh_Gupta
    Level 4
    11 years ago

    Does your backup succeed with any warning?

    What's your Domino version?

    Is it possible to attach screenshots of backup browse view and restore browse view?

  • pkh's avatar
    pkh
    Moderator
    11 years ago
    Did you select the Domino databases from under the Lotus Domino Databases node or did you select them under the C: drive? The former way is the correct one to use the Domino agent. If you use the latter option then you are not using the Domino agent and AFE will automatically exclude the Domino files, like the .NSF files, from the backup
  • LM78's avatar
    LM78
    Level 3
    11 years ago

    Here attach the screenshot about my selections and what restore tabs show. Lotus Domino version is 8.5.3 FP2 + HF,with DAOS options enable

    I had never edit my selections tabs:for Lotus Domino maiboxes I always use the agent for mailboxes,with all tabs selected

    We had 8 Backup Exec with the same options and configurations,and is only in this one that the problem is present

  • Saurabh_Gupta's avatar
    Saurabh_Gupta
    Level 4
    11 years ago

    From the screenshots, it does look abnormal. A corrupted catalog may be the root cause. Would suggest to go via support route for a proper resolution. Let me know if that's not possible.

  • LM78's avatar
    LM78
    Level 3
    11 years ago

    I hope and I think (I pray!) that this problem it seem a corrupt catalogue problem, or similar

    I've already open a support case,with serverity 2,but I havn't already receive support

    When I'll receive the official solution, I'll post it. Thank you to all for your attention,If someone other will have news or others please to post them

  • pkh's avatar
    pkh
    Moderator
    11 years ago

    I had a similiar problem some time ago.  It was caused by a bad .nsf file.  Run fixup on your databases and then restart the Domino service, followed by the BE remote agent service.

  • LM78's avatar
    LM78
    Level 3
    11 years ago

    I must run fixup on all databases of my Lotus Domino server?

    Another question,the total amount of data that I backed up in the past are consistent? If I must restore a files,after fixup I can to do it with all database list?

  • pkh's avatar
    pkh
    Moderator
    11 years ago
    I run fixup on all my databases because I don't know which ones need fixing. After fixup and you can backup the databases, you can definitely restore them
  • LM78's avatar
    LM78
    Level 3
    11 years ago

    Did you use some particular fixup options for Lotus Domino Database fixup string? It could be danger to run it during business day

  • pkh's avatar
    pkh
    Moderator
    11 years ago
    You don't run fixup when the user is accessing his mailbox. We normally run it at night