Backup Exec backup VMware job fail with credential error
Hi all,
I've got a abnormal error with Backup Exec 16 (with VRAY license) when try to backup a VM through my vcenter server. We're running vcenter 6.5 and 3 ESXi 6.5 enterprise plus
I added my vcenter, browse VM which needed to backup then run the job, but it fail with error: 0xe0009b61 - Backup Exec could not log on to the server with the logon account specified for it. The logon account does not have valid credentials. Ensure that the user name and password are correct in the logon account.
Our Backup Exec server and vcenter, esxi hosts are in the same network, no firewall turn on, BE agent for VM is not installed and I'm using vcenter admin account: administrator@vsphere.local
It is such an easy task and should be work smoothly. I have some work around but currently still have no idea about the problem. Any suggestion? BE engine log is attached.
Thank you
Those lines from the debug are normal.
Looking at the debug you attached earlier, that failure is on the connection to the local host. Since we make a loopback connection to the remote agent before connecting to the ESX host it's failing on connecting to itself.
Do you still have a system logon account listed in Backup Exec?
Configurations and Settings - Logon Accounts - Manage Logon Accounts
